Summary
Overview
Work History
Skills
References
Education
Timeline
CustomerServiceRepresentative
Amira Mokhtar

Amira Mokhtar

Digital Marketing
Mississauga,ON

Summary

A dynamic and creative Marketing Professional with over five years of experience in sales and marketing. Further education in Advertising and Marketing Communications Management at Sheridan College. Eager to apply expertise in B2B sales Search Engine Marketing (SEM). Online branding and market trend analysis to contribute to a forward-thinking company. Skilled in process development, online engagement, and campaign management, with a proven track record of enhancing brand visibility and driving business growth. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Skilled in teaching new concepts and best practice strategies. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Energetic Supervisor successfully motivates and builds positive team dynamics to accomplish aggressive goals. Dedicated to an open, communicative culture where employees feel empowered to contribute to the company's success.

Experienced supervisor leading team members in on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures—excellent communication and listening skills. Provide leadership and vision that drive teams to meet goals. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict-resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills. Detail-oriented team player with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Energetic Supervisor successfully motivates and builds positive team dynamics to accomplish aggressive goals.

Overview

9
9
years of professional experience
2
2
Languages
12
12
years of post-secondary education

Work History

Supervisor

MULU Jewelry
AGT, ON
04.2022 - 06.2023
  • Led a team to increase B2B sales by 25% through strategic marketing campaigns.
  • Streamlined operational processes, increasing overall department efficiency.
  • Enhanced customer satisfaction by implementing effective service protocols.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding practical solutions.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Director / Marketing and Settlement Worker

Community Matters Toronto & Mississauga
Mississauga, ON
11.2014 - 01.2020
  • Spearheaded community engagement initiatives and digital marketing campaigns, improving local brand recognition
  • Developed and implemented client engagement and support strategies, enhancing community relations.
  • Oversaw housing plans for over 5000 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies
  • Assisted in grant writing to increase funds for the organization, raising over $100.000
  • Improved project efficiency with strategic planning and enhanced team collaboration.
  • Enhanced project efficiency and team collaboration by implementing strategic planning and regular performance evaluations.

Skills

Strategic Planning

undefined

References

Available upon request.

Education

College Diploma - Advertising And Marketing Communication Management

Sheridan College
Mississauga, ON
01.2021 - 04.2025

Diploma - Web Design

City College
Mississauga,ON
01.2020 - 12.2020

Master of Science - Marketing Management

Sadat Academy For Science And Technology
Alexandria, Egypt
01.2004 - 05.2007

Bachelor of Science - Business Administration And Management

Sadat Academy For Science And Technology
Alexandria, Egypt
10.2000 - 04.2004

Timeline

Supervisor

MULU Jewelry
04.2022 - 06.2023

College Diploma - Advertising And Marketing Communication Management

Sheridan College
01.2021 - 04.2025

Diploma - Web Design

City College
01.2020 - 12.2020

Director / Marketing and Settlement Worker

Community Matters Toronto & Mississauga
11.2014 - 01.2020

Master of Science - Marketing Management

Sadat Academy For Science And Technology
01.2004 - 05.2007

Bachelor of Science - Business Administration And Management

Sadat Academy For Science And Technology
10.2000 - 04.2004
Amira MokhtarDigital Marketing