SHOSHONA SANDERSON

• Solve customer’s issues over the phone and in person.
• File auditing.
• Clean breakfast area.
• Do laundry.
• Make sure rooms are clean to company policy.
• Inspected room

Follow safety rules regarding cleaning supplies.

• Operated warehouse equipment to accurately pick and prepare orders for shipment.
• Maintained inventory accuracy through systematic scanning and tracking processes.
• Collaborated with team members to ensure timely order fulfillment and quality control.
• Ensured compliance with safety protocols while handling hazardous materials in the warehouse.
• Trained new employees on proper picking procedures and equipment operation.
• Implemented process improvements that increased order picking speed and reduced errors.
• Collaborated with team members to ensure timely completion of orders during peak demand periods.
• Excellent communication skills, both verbal and written.
• Reduced order processing time with the use of RF scanning equipment and inventory management software.
• Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
• Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.

• Process payment transactions.
• Oversee petty cash (balance and request and replenishment if needed).
• Process customers orders.

• Ensure Guest satisfaction and the Front Office runs smoothly.
• Provide solutions to help resolves Guests and employee’s issues.
• Process private bookings of large and small groups reservations.
• Provide and submit all reports requested by upper management.