Shona Hutchinson
Mississauga,ON
Summary
Compassionate Care Support Worker with experience in providing personal care to individuals with diverse needs. Skilled in assisting clients with daily living activities. Previous roles have affirmed strength in communication, fostering a supportive environment that enables client wellbeing and independence.
Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being. Possess specialized skills in personal care, and developing personalized support plans. Excel in communication, empathy, and patience, ensuring top-quality care and support to clients.
Overview
12
12
years of professional experience
Work History
Home Care Support Worker
Kimberly Welch
Mississauga, Ontario
02.2024 - Current
- Assisted client with social interaction, took her to the park, and to the mall to get her steps in.
- Drove client to shop for groceries, attend doctor appointments and run errands.
- Encouraged my client to participate in activities of daily living to enhance personal dignity.
- Encouraged independence within safe boundaries while promoting choice and dignity at all times.
- Built strong and trusting rapport with client and loved ones.
- Improved patient outlook and daily living through compassionate care.
- Assisted clients with their daily living activities, such as personal hygiene, meal preparation and shopping.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Aided with mobility and independence for my client.
- Take my client to the Hospital when she have emergencies and ensure she is safe.
Customer Service Representative
Sally’s Beauty
Mississauga, Ontario
11.2017 - 01.2020
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Volunteer
Praise cathedral worship centre
Mississauga, ON
09.2013 - 12.2019
- Helped prepare for the less fortunate in giving away snow gears, hot chocolate, gift cards in the winter.
- Helped single moms within the single moms ministry at church.
- Have meaningful interactions with other singles moms within the community and let them know they are not alone and they are valued.
- Assisted in the nursery at my church by taking care of the younger children, fed them took them to the washroom, watch kids programs with them.
- Assisted with preparing food at the food bank at my church and distributed it.
- Helped in vocational Bible school over the summer period when kids are out of school.
Education
Associate of Science - Hospitality And Tourism Management
Excelsior Community College
Jamaica 11-2009
Skills
- Personal care
- Emergency response
- Meal preparation
- Mobility assistance
- Activity planning
- Patient mobility assistance
Additional info
I am a kind and compassionate loving caregiver. I enjoy being around people and take care of them to the best of my ability. Dorene is like a family member to me and I take care of her as such a family member. Providing good care being patient helps me to be the best caregiver I can be. I just want my client to get back to her full ability of being a nurse because she has done so much for people and to be able to take care of her is a great honour and I take pride in doing it. Knowing she use to take care of others and now she deserves the best care possible.
Affiliations
- Enjoy reading
- Baking
- Dancing and singing
- Reading my Bible
References
References available upon request.
Timeline
Home Care Support Worker
Kimberly Welch
02.2024 - Current
Customer Service Representative
Sally’s Beauty
11.2017 - 01.2020
Volunteer
Praise cathedral worship centre
09.2013 - 12.2019
Associate of Science - Hospitality And Tourism Management
Excelsior Community College