Lisa Gault
Gambo,NL
Summary
Experienced Personal Support Worker / Home Care Professional with 20+ years supporting individuals with developmental disabilities, autism, Alzheimer’s, and complex care needs. Compassionate, reliable, and calm under pressure with strong communication, documentation, and multitasking skills. Tech-savvy and committed to dignified, person-centered care.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Home Care Support Worker
Central Health
Gambo, NL
05.2022 - Current
- Delivered compassionate, dignified, reliable care to enhance clients' well-being
- Provided in-home personal care, housekeeping, meal prep, and emotional support to improve clients' quality of life
- Assisted with medications, appointments, and daily activities to ensure clients' health and safety
Customer Service Representative (SP-04)
CRA
Gambo, NL
01.2024 - 05.2024
- Handled taxpayer calls, updated secure databases, and resolved tax inquiries to ensure accurate information delivery
- Adhered to strict guidelines while efficiently managing multiple systems to provide timely support
- Managed tasks remotely, maintaining consistent communication to ensure service quality
Support Counsellor
Community Living Georgina
Sutton, Ontario
02.2005 - 09.2022
- Facilitated skill development for adults with developmental disabilities, promoting greater life autonomy
- Supported personal care, budgeting, appointments, and life skills to enhance client independence
- Documented progress and collaborated with families and professionals to ensure comprehensive support
Respite Support Worker
Keswick
Keswick, ON
01.2012 - 01.2022
- Facilitated one-on-one interactions to enhance social skills development for a child with Autism.
- Assisted in implementing therapies and skill development activities to promote engagement and recreational enjoyment.
Education
Personal Support Worker (Honors) -
Richmond Hill Adult Learning Centre
Richmond Hill, ONHigh School Diploma (Honors) -
Sutton District High School
Sutton, ONSkills
- Personal care & daily living support
- Emotional support & crisis intervention
- Autism care
- Alzheimer’s care
- Developmental disabilities care
- Medication reminders
- Appointment support
- Housekeeping
- Meal preparation
- Excellent communication
- Documentation
- Calm
- Patient
- Compassionate
- Tech-savvy
- Computers
- Databases
- MS Office
- G-Class Driver’s License
- Wheelchair vehicle experience
Certification
- First Aid & CPR
- Non-Violent Crisis Intervention
- Autism Spectrum
- Alzheimer’s Canada
- WHMIS
- Fire Safety
- Food Handling
- Wheelchair Van Training
Timeline
Customer Service Representative (SP-04)
CRA
01.2024 - 05.2024
Home Care Support Worker
Central Health
05.2022 - Current
Respite Support Worker
Keswick
01.2012 - 01.2022
Support Counsellor
Community Living Georgina
02.2005 - 09.2022
Personal Support Worker (Honors) -
Richmond Hill Adult Learning Centre
High School Diploma (Honors) -
Sutton District High School