Traci Dudra

Case Management

Completed assessments to evaluate client ability to live independently, and level of service needs

Maintained accurate records of client interactions, services provided, and service plans

Transported clients to and from appointments, grocery shopping, and activities

Supported individuals with basic life skills such as cooking, self-care, budgeting, and daily living routines

Completed referrals to community programs based on life stabilization needs

Support Work & Social Services

Provided clients in home support while in palliative care and recovering from surgery

Supported palliative care clients create videos for their loved ones, tailoring them based on their specific needs

Assisted clients with hygiene routine, toileting, and exercising

Responsible for light duty cleaning, meal preparation, and companionship

Supported individuals with severe disabilities by completing g-tube feeding, bathing, and medical administration

Provided informal counseling and emotional support to clients and promote connections in the community

Customer Service

Responsible for preparing ingredients prior to service and serving food and drinks to customers based on client specifications

Served customers food and drinks, providing friendly service in a fast-paced environment

Operated a POS system, distributed change, and managed customer transactions

Operated a festival stand during community events, serving a variety of customers

Distributed medications to customers based on prescriptions

Supported customers with prescription renewal and referral to pharmacist for medical questions

Answered customer questions and concerns, ensuring overall customer satisfaction