Summary
Overview
Work History
Education
Skills
Additional Information
Quality Assurance - Experience
Timeline
Generic

SHIVANGI JALOTA

Brampton,ON

Summary

Dynamic Quality Assurance professional with extensive experience, excelling in HACCP management and regulatory compliance. Proven track record in process validation and root cause analysis, driving corrective actions and enhancing food safety standards. Adept at training development, fostering a culture of continuous improvement and collaboration within teams.

Overview

14
14
years of professional experience

Work History

HACCP CORDINATOR

Groupe Robert
Mississauga, Canada
06.2023 - 04.2025
  • Managed HACCP program, ensuring compliance through meticulous procedure verification and documentation.
  • Conducted process validation and reassessments to uphold regulatory adherence.
  • Reported deviations and recommended corrective actions based on thorough root cause analyses.
  • Developed and delivered training programs focused on food safety and quality standards.
  • Prepared for and participated in internal and external audits, including CFIA evaluations.
  • Maintained professional relationships with third-party auditors and contractors to facilitate audits.
  • Participated in internal audits to confirm compliance with all regulatory requirements.
  • Ensured accurate product labeling according to HACCP guidelines.

Quality Assurance and Compliance Coordinator

Sofina Foods
, Canada
10.2019 - 06.2023
  • Reviewed quality checks entered in plant view system during production and sanitation shifts.
  • Conducted pre-operational inspections of equipment, documenting SOPs and corrective actions.
  • Ensured accurate marking of dates and lot numbers on all finished products.
  • Analyzed and documented test data results for incoming raw materials and finished packaging materials.
  • Collaborated with team to uphold quality, safety, and process standards.
  • Recommended process changes to enhance efficiency and quality metrics.
  • Managed customer complaints, including reviewing issues and coordinating corrective actions with suppliers.
  • Certified materials remained within specifications from raw material through final product.
  • Participated in the implementation of new systems, tools, or applications designed for monitoring compliance activities.
  • Coordinated annual reviews of company policies by external auditors.
  • Collaborated with internal teams to develop strategies for achieving compliance objectives.
  • Maintained records of all communications with relevant government agencies.
  • Tracked progress of corrective action plans following audit recommendations.
  • Communicated regularly with external regulators regarding compliance issues.

Quality Assurance Specialist

Fresh line Foods
Mississauga, Canada
04.2018 - 10.2019
  • Supervised production schedules, ensuring quality and on-time delivery of products.
  • Maintained safety and quality standards to uphold operational integrity.
  • Implemented root cause analysis and corrective actions to enhance product quality.
  • Enforced lean manufacturing principles, fostering a culture of continuous improvement.
  • Eliminated waste and production constraints, boosting efficiency and productivity.
  • Trained and developed employees to cultivate a high-performing team.
  • Established clear communication and rapport with plant personnel to strengthen collaboration.
  • Audited internal work plans for Quality, GMP, Safety, and HACCP compliance, providing improvement recommendations.
  • Ensured compliance with all relevant safety regulations during testing phases.
  • Verified accuracy of product documentation such as labels, instructions, warnings.
  • Consulted with management and personnel to educate on QA standards.

QUALITY ASSURANCE & FOOD SAFETY

Del's Pastry
Toronto, Canada
05.2015 - 04.2018
  • Draft quality assurance policies and procedures.
  • Drafting SOP According of Food & Drug Act and Regulations (including NFP Regulations), Guide to Food Labeling and Advertising, Processed Products Regulations& Labeling Act.
  • Collaborating with regulatory team and individually dealing with complex nutrition and regulatory matters.
  • Working on Gneiss project on the regulatory experience in a consumer/food products company with labeling Food & Drug Act and Regulations (including NFP Regulations). Also, being familiar with Canada Regulations.
  • Interpret and implement quality assurance standards.
  • Devise sampling procedures and directions for recording and reporting quality data.
  • Review a implementation and efficiency of quality and inspection systems.
  • Monitor testing and inspection of materials and products to ensure finished product quality.
  • Document internal audits and other quality assurance activities.
  • Investigate customer complaints and non-conformance issue.
  • Analyze data to identify areas for improvement in a quality system and develop, recommend, and monitor corrective and preventive actions.
  • Prepare reports to communicate outcomes of quality activities.
  • Identify training needs and organize training interventions to meet quality standards.
  • Coordinate and support on-site audits conducted by external providers, evaluate audit findings and implement appropriate corrective actions.
  • Responsible for document management systems.
  • Assure ongoing compliance with quality and industry regulatory requirements.

QUALITY CONTROL TECHNICIAN

Olde York Potato Chips
Brampton, Canada
04.2015 - 06.2016
  • Monitored the manufacturing processes to ensure adherence to procedures and requirements specified within recipes, SOPs, and the HACCP program resulting in quick, demanding decisions during operations.
  • Performed analytical tests such as solids, pH, and viscosity and adjusted formulas and process based on results.
  • Investigated, and solved quality assurance production concerns.
  • Aided in product development under the direction of Research and Development department.
  • Responsible for pre-operative facility inspection.
  • Inspected and calibrated laboratory instruments.
  • Inspected and evaluated raw materials, packaging materials according to specifications and standard.
  • Coordinated personnel involved in testing labs.
  • Compiled and analyzed test information.
  • Drafted technical papers and reports.
  • Induced changes in composition of substances by introducing heat, light, energy and chemical catalysts for quantitative and qualitative analysis.
  • Evaluated line samples for various chemical analyses.
  • Helped perform microbiology testing and extractions.
  • Experience working with supervisors and quality staff for food safety, while resolving issues that arise.
  • Participated in the development and/or improvement of company processes and procedures, with an ability to effectively interface with upper and lower brackets of employees.
  • Contributed in the development, implementation, documentation, training and review of quality assurance initiatives; such as, GMP's, SOP's, HACCP, traceability, and recall, with emphasis on internal and external audits related to food safety, quality assurance and regulatory compliance.

Quality Control Inspector

GlaxoSmithKline Pharmaceuticals
Mississauga, Canada
10.2013 - 04.2015
  • Managed QA process to ensure products meet quality standards.
  • Trained technical people for new processes, product, policy, and procedures.
  • Performed laboratory quality analysis of raw, semi processed and finished materials.
  • Distributed written Quality Assurance results to appropriate parties.
  • Identified unsafe working practices.
  • Create ingredient listing and nutritional facts panel for finished products in accordance with regulations.
  • Review and approve nutrition and regulatory components of packaging artwork, label copy, to ensure accuracy and compliance of claims, ingredient, and nutritional statements.
  • Assist with regulatory compliance products through the government approval process.
  • Discussed inspection results and conclusions with production managers.
  • Ability to accurately follow standard operating procedures (SOPs).
  • Monitored and examined each stage of production.
  • Ensured that all testing is performed to the highest quality standards.
  • Distributed written quality assurance results to appropriate parties.
  • Monitored all inspection and testing equipment to ensure current and valid calibration.
  • Conducted quality audits and surveys.
  • Conducted final inspection discussed inspection results and conclusions with production managers.
  • Prioritize jobs according to the requests and deadlines and follow all safety rules and regulations.

Lab Analyst (Microbiologist)

Nestle India
Moga, India
04.2011 - 08.2013
  • Identified issues, analyzed information, and provided solutions to problems.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Delivered services to customer locations within specific timeframes.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Compiled records and interpreted experimental or analytical results.
  • Developed and conducted programs of sampling and analysis to maintain quality standards of raw materials, chemical intermediates, and products.
  • Developed chemical processes, inspection and maintenance and development of standards, procedures and health and safety measures.
  • Conducted and assisted in quality testing and assessments and monitoring to ensure compliance with standards.
  • Increased consumer satisfaction with quality product by continuous monitoring of raw materials, work in progress (WIP), finished products and processing parameters.
  • Performed creation and optimization of new products (baby food and dairy) and processes (bench, pilot plant trials and production) for development, manufacturing, and commercialization with multidisciplinary teams such as research, operations, and customer-service.
  • Conducted training programs related to health and safety of employees and maintain records.
  • Handle various types of samples such as raw food sample, such as nuts, dairy and finished.

Education

HACCP CERTIFICATION -

AIB INTERNATIONAL
Manhattan, KS, USA
07.2023

Masters In Microbial Food Technology -

Punjabi University
India
05.2009

Bachelors in food science and technology -

Guru Nanak Dev University
India
04.2007

Skills

  • HACCP management
  • Regulatory compliance
  • Process validation
  • Root cause analysis
  • Internal audits
  • Corrective actions
  • Training development
  • Food safety standards

Additional Information

Sofina Plant, True, True, Excellent references available on request.

Quality Assurance - Experience

  • HACCP Coordinator, Groupe Robert, Mississauga, ON, 06/01/23, 04/30/25, Managing HACCP program included maintaining, implementing and verification of procedures and documents and validation., Report the deviation and recommend corrective action and preventive measures based on Root Cause., Developing Training programs and Conduct Trainings on food Safety and quality requirements for Management and Associates., Preparation and Participation in External and Internal/Third Part Audits /CFIA Audits., Maintain Professional interactions with third Part Auditors /contractors and assist in CFIA with CVS tasks., Cover For QA manager Vacations, Identify areas of process improvements.
  • Quality Assurance and Compliance Coordinator, Sofina Foods, 10/01/19, 06/30/23, Review of all quality checks entered the plant view system during the production or sanitation shift., Pre-operational inspections of equipment following sanitation, documentation of SOPs and corrective actions., Analyzed and documented test data results for incoming raw materials, materials in process and at time of finished packaging material to ensure specification limits as well as quality standards., Working together as a team to ensure quality, safety, and process were performed at an expectation of the company standards., Make recommendations for changes or additions to the process to improve efficiency and quality., Complies and communicates monthly statistics on the quality and accuracy of scanned/indexed documents., Communicating to supervisors when deviations in products occur so immediate corrections can be performed., Manage Customer complaints including reviewing, follow up with Suppliers and team, provide Corrective actions., Maintain and improve product quality by completing product calibration validate quality process got a product off each line, analyzed wrote down product codes and information off each product., Coordinate with Shipping and receiving for safety and quality and product handling in logistics department., Performed supervisory duties of certifying materials remain within specifications throughout raw material, processing, to final product., Participated in lean manufacturing meetings, identifying areas for process improvement., Assisted in internal and External Audits. Specially BRC, Loblaws, Sobeys and Sysco., Conducts pre-production and work-in-progress quality inspections and final audits of all manufactured products.
  • Quality Assurance Specialist, Fresh line Foods, Mississauga, ON, 04/01/18, 10/31/19, Supervised production schedules, production quality and on time delivery., Diligently maintained safety and quality standards., Implemented root cause and corrective actions to remove production constraints and improve product quality., Enforced culture of lean manufacturing and continuous improvement while providing operational leadership., Improved efficiency and productivity by eliminating waste and production constraints., Trained, developed, and counseled employees to develop a high performing team., Developed and maintained strong and clear communication and rapport with plant personnel., Audited internal work plans per Quality, GMP, Safety, and HACCP while offering recommendations for improvements.
  • Quality Assurance & Food Safety, Del's Pastry, Toronto, ON, 05/01/15, 04/30/18, Draft quality assurance policies and procedures., Drafting SOP According of Food & Drug Act and Regulations (including NFP Regulations), Guide to Food Labeling and Advertising, Processed Products Regulations & Labeling Act., Collaborating with regulatory team and individually dealing with complex nutrition and regulatory matters., Working on Gneiss project on the regulatory experience in a consumer/food products company with labeling Food & Drug Act and Regulations (including NFP Regulations)., Interpret and implement quality assurance standards., Devise sampling procedures and directions for recording and reporting quality data., Review a implementation and efficiency of quality and inspection systems., Monitor testing and inspection of materials and products to ensure finished product quality., Document internal audits and other quality assurance activities., Investigate customer complaints and non-conformance issue., Analyze data to identify areas for improvement in a quality system and develop, recommend, and monitor corrective and preventive actions., Prepare reports to communicate outcomes of quality activities., Identify training needs and organize training interventions to meet quality standards., Coordinate and support on-site audits conducted by external providers, evaluate audit findings and implement appropriate corrective actions., Responsible for document management systems., Assure ongoing compliance with quality and industry regulatory requirements.
  • Quality Control Technician, Olde York Potato Chips, Brampton, ON, 04/01/15, 06/30/16, Monitored the manufacturing processes to ensure adherence to procedures and requirements specified within recipes, SOPs, and the HACCP program resulting in quick, demanding decisions during operations., Performed analytical tests such as solids, pH, and viscosity and adjusted formulas and process based on results., Investigated, and solved quality assurance production concerns., Aided in product development under the direction of Research and Development department., Responsible for pre-operative facility inspection., Inspected and calibrated laboratory instruments., Inspected and evaluated raw materials, packaging materials according to specifications and standard., Coordinated personnel involved in testing labs., Compiled and analyzed test information., Drafted technical papers and reports.
  • Quality Control Inspector, GlaxoSmithKline Pharmaceuticals, Mississauga, ON, 10/01/13, 04/30/15, Managed QA process to ensure products meet quality standards., Trained technical people for new processes, product, policy, and procedures., Performed laboratory quality analysis of raw, semi processed and finished materials., Distributed written Quality Assurance results to appropriate parties., Identified unsafe working practices., Create ingredient listing and nutritional facts panel for finished products in accordance with regulations., Review and approve nutrition and regulatory components of packaging artwork, label copy, to ensure accuracy and compliance of claims, ingredient, and nutritional statements., Assist with regulatory compliance products through the government approval process., Discussed inspection results and conclusions with production managers., Ability to accurately follow standard operating procedures (SOPs)., Monitored and examined each stage of production., Ensured that all testing is performed to the highest quality standards., Conducted quality audits and surveys.
  • Lab Analyst (Microbiologist), Nestle India, Moga, Punjab, 04/01/11, 08/31/13, Identified issues, analyzed information, and provided solutions to problems., Gained extensive knowledge in data entry, analysis and reporting., Delivered services to customer locations within specific timeframes., Proven ability to develop and implement creative solutions to complex problems., Compiled records and interpreted experimental or analytical results., Developed and conducted programs of sampling and analysis to maintain quality standards of raw materials, chemical intermediates, and products., Developed chemical processes, inspection and maintenance and development of standards, procedures and health and safety measures., Conducted and assisted in quality testing and assessments and monitoring to ensure compliance with standards., Increased consumer satisfaction with quality product by continuous monitoring of raw materials, work in progress (WIP), finished products and processing parameters., Performed creation and optimization of new products (baby food and dairy) and processes (bench, pilot plant trials and production) for development, manufacturing, and commercialization with multidisciplinary teams such as research, operations, and customer-service., Conducted training programs related to health and safety of employees and maintain records.

Timeline

HACCP CORDINATOR

Groupe Robert
06.2023 - 04.2025

Quality Assurance and Compliance Coordinator

Sofina Foods
10.2019 - 06.2023

Quality Assurance Specialist

Fresh line Foods
04.2018 - 10.2019

QUALITY ASSURANCE & FOOD SAFETY

Del's Pastry
05.2015 - 04.2018

QUALITY CONTROL TECHNICIAN

Olde York Potato Chips
04.2015 - 06.2016

Quality Control Inspector

GlaxoSmithKline Pharmaceuticals
10.2013 - 04.2015

Lab Analyst (Microbiologist)

Nestle India
04.2011 - 08.2013

HACCP CERTIFICATION -

AIB INTERNATIONAL

Masters In Microbial Food Technology -

Punjabi University

Bachelors in food science and technology -

Guru Nanak Dev University
SHIVANGI JALOTA