DIVYABEN SAVALIYA
Brampton,ON
Summary
Dynamic healthcare professional with a strong background in patient care and clinical administration, honed at Eglinton Medical Center. Proven ability to maintain data confidentiality and enhance patient scheduling efficiency. Recognized for attention to detail and exceptional customer service, contributing to improved patient outcomes and team collaboration.
Overview
9
9
years of professional experience
4
4
Certifications
Work History
Production Lead Hand
K-Bro Linen system
Mississauga, ON
02.2024 - Current
- Coordinated daily production workflow to ensure timely and accurate processing.
- Maintained records of production data, packing slips, and inventory for client accounts.
- Supported team operations by scheduling staff coverage, training new employees, and ensuring quality and safety standards.
- Assisted with problem-solving, equipment issues, and operational support to maintain efficiency.
Care Giver
Grove Park Home
Barrie, Canada
01.2023 - 01.2024
- Assist clients with daily living needs to maintain self-esteem, and general wellness.
- Provide assistance with dressing, grooming, meal preparation, and medication reminders.
- Engage patients in meaningful conversation, socialization, and activities, while providing personal care assistance.
- Build strong relationships with clients to deliver emotional support and companionship.
- Perform household tasks, including cleaning, running errands, managing laundry, and completing weekly grocery shopping.
- Assist with feeding, and monitor intake to help patients achieve nutritional objectives.
Intern Medical Administrator assistant
Eglinton Medical Center
Mississauga, Canada
09.2023 - 12.2023
- Managed Electronic Health Records using Accuro software, ensuring accurate and up-to-date patient information.
- Prepared patients for triage room examinations, including taking vitals and gathering demographic and medical history.
- Updated medical documents in Accuro software, maintaining thorough and organized patient records.
- Scheduled appointments and handled inquiries, demonstrating strong customer service skills.
- Organized medical supplies and ensured proper inventory management.
- Participated in team meetings to discuss operational improvements and workflows.
Clinical Assistant
INS-Institutes of Neurosciences Hospital
Gujarat, India
07.2018 - 04.2022
- Acted as a frontline worker and assisted physicians during the pandemic in Covid-19 ward.
- Assisted senior staff to complete patient's check-ups, recorded patients' medical history, such as test results.
- Created and maintained patients' medical records while ensuring outmost confidentiality.
- Scheduled and confirmed medical appointments.
- Received and communicated messages for medical staff and patients.
- Contacted medical facilities or departments to schedule patients for tests or admission.
- Maintained financial records and performed bookkeeping duties, such as handling credit or collections and forwarded monthly statements to patients.
- Maintained and performed hospital devices and equipment.
- Provided training to new team member and student interns.
Physician Assistant
Gokul Multi speciality hospital
Rajkot, India
12.2017 - 06.2018
- Facilitated communication between patients and medical professionals to enhance care coordination.
- Assisted in application, maintenance, and adjustment of traction equipment for optimal patient support.
- Contributed in emergency ward by caring for patients with allergies, injuries, and illnesses.
- Supported emergency procedures and diagnostic efforts to ensure timely patient care.
- Handled telephone and email inquiries regarding lab requests and prescription needs.
- Demonstrated strong organizational skills and technical proficiency in MS Office applications.
Student Intern
Metas Adventist Multispecialty Hospital
India, India
05.2017 - 06.2018
- Assisted medical staff in delivering exceptional patient care and addressing immediate needs.
- Maintained accurate patient records, ensuring confidentiality and efficient data retrieval.
- Shadowed experienced medical professionals during procedures to gain insight into treatment approaches.
Education
Diploma In Medical Coding & Billing - Health Care Informatics
Alison Learning
Completed Online- Professional Development Course12-2025
Health Care Leadership - Canadian Context
Sault College
Toronto, ON12.2023
Bachelor of Homoeopathic Medicine and Surgery - Health Care
B.G.Garaiya Homoeopathic Medical College
India04.2017
Skills
- Attention to detail
- Patient scheduling and care assistance
- Data confidentiality
- Medication administration
- Typing proficiency (40-45 WPM)
- Documentation and reporting
- Quick learner
- Healthcare passion and team collaboration
- Behavioral support and emotional stability
- Clinical documentation and healthcare administration
- Equipment maintenance
- Customer service and support
Certification
Medical terminology Certificate- Dec,2024
References
References available upon request.
Timeline
Production Lead Hand
K-Bro Linen system
02.2024 - Current
Intern Medical Administrator assistant
Eglinton Medical Center
09.2023 - 12.2023
Care Giver
Grove Park Home
01.2023 - 01.2024
Clinical Assistant
INS-Institutes of Neurosciences Hospital
07.2018 - 04.2022
Physician Assistant
Gokul Multi speciality hospital
12.2017 - 06.2018
Student Intern
Metas Adventist Multispecialty Hospital
05.2017 - 06.2018
Diploma In Medical Coding & Billing - Health Care Informatics
Alison Learning
Health Care Leadership - Canadian Context
Sault College
Bachelor of Homoeopathic Medicine and Surgery - Health Care
B.G.Garaiya Homoeopathic Medical College