Summary
Overview
Work History
Skills
Education Certifications Licenses
References
Timeline
Generic

Shivam (Jimmy) Dharam

Brampton,On

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Skilled Labourer

Liuna Local 183 Utilities Sector
10.2022 - Current
  • Have worked on Hurontario LRT site in Mississauga, including relocating areal to unground.
  • Completed locates as DPT
  • Experience in high rise sector steel work.
  • Self-motivated, with strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proved successful working within tight deadlines and fast-paced environment.

Contractor

Networx Communications Group
01.2014 - 01.2021
  • Over the course of several years, I built and established Networx Communications Group
  • I acquired contracts from multiple stakeholders throughout the telecommunications field
  • Managed a team of 30 - 40 employees and contractors, delegating their daily, weekly, and monthly workload. · Evaluated staff performance and provided coaching to address inefficiencies.
  • Created company schedules, job timelines, adhering to companies' guidelines, created internal policies, and procedures
  • Ensuring Networx as a company were up to standard in all aspects, with regards to certification requirements, trade requirements, and all regulatory regulations
  • Had to provide excellent customer service, on the phone and in person, from both sides either to the company and their clients, and to the customer that the service was being provided to.
  • I have substantive experience in commercial environments both in structured cabling and installing cable pathway systems (cable trays, cable racks, cabinets, J-hooks, or D-rings) by using power or manual fasteners, own personal array of tools including drills or other power/testing equipment.
  • Specialized training in Fiber optics

Independent Contractor/Fraud and Audits

Rogers Cable
01.2007 - 01.2014
  • Performed various roles during my time with Rogers as an In-House Technician
  • Specialized in fraud and audits
  • Aimed to ensure all interactions were positive to promote a return client and leave customers feeling at ease.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs and propose optimal solutions.
  • Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Trained new team members to apply best practices and proper use of techniques and tools.

Home Technician/Underground Cable Technician

Link-On Communications
01.2005 - 01.2007
  • Completed in-home technical work as well as assisted as an underground burial technician
  • Responsible for the company vehicle, attended the shop as needed to pick-up equipment, work orders and any stock or materials required
  • Ensured vehicle was maintained abiding to company checklist requirements and reporting any service needs
  • Organized workload by mapping out routes and calls based on time management and customer availability/preferences
  • Completed various service calls, installations of Rogers products, communicated with dispatchers for referrals and customers for appointments, as well as answered all questions and concerns
  • As a burial technician, buried new lines from the ped to residence, complete all necessary fixes and repairs, cut driveways, patch
  • Frequently pulled lines through conduit.

Skills

  • Organization and Time Management
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Critical Thinking
  • Computer Skills
  • Proven experience in accurately estimating job times and scope of work to sales teams
  • Experienced at reading blueprints, drawings, and sketches
  • Experienced at running, pulling, terminating, and splicing copper and fiber optic cables (CAT5, CAT6, low voltage cables, 25 pair, 50 pair, and Fiber)
  • Experienced installing Network Racks, and various telecommunication equipment

Education Certifications Licenses

  • Class G Ontario Driver License
  • MTC - Fiber Optic Training CFOS/S/T 2019
  • WHMIS March 2022
  • Four Step March 2022
  • Working at Heights April 2022
  • Humber College 2003-2004
  • Rogers Cable College 2005-2007
  • First Aid with CPR C @AED Jan 19, 2020
  • Confined Spaces and Rescue Nov 29, 2018
  • Safety Fundamentals for Supervisors/Managers Nov 30, 2018
  • Mobile Elevating Work Platform Jan 17, 2019

References

Available upon Requests

Timeline

Skilled Labourer

Liuna Local 183 Utilities Sector
10.2022 - Current

Contractor

Networx Communications Group
01.2014 - 01.2021

Independent Contractor/Fraud and Audits

Rogers Cable
01.2007 - 01.2014

Home Technician/Underground Cable Technician

Link-On Communications
01.2005 - 01.2007

Similar Profiles

CREATE PROFILE
Shivam (Jimmy) Dharam