Ryan Munro
Bancroft
Summary
Versatile and highly motivated, I demonstrate exceptional customer service and attention to detail. My experience spans skilled labor, culinary roles, and customer interaction. Proficient in time management and cash handling, I consistently contributed to positive outcomes and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Skilled Labourer
White and Jackson Roofing & Exteriors
08.2022 - Current
- Used variety of hand and power tools to complete tasks.
- Provided labor support to carpenters, masons and other skilled trades.
- Helped with door and window installations.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Installed drywall, siding and other structural components.
- Mixed and poured concrete for variety of projects.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Assured structural integrity of buildings through skilled installation of floor systems, walls, and roof trusses.
Sever/Cook/Bartender
San Souci
01.2016 - 02.2018
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared and served various food items in fast-paced environment.
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Prep Cook/Line Cook
Myers Pier Pub and Grill
06.2013 - 09.2015
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Grilled meats and seafood to customer specifications.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Dishwasher
The Reef Restaurant
04.2012 - 10.2012
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Stored dishes, utensils and kitchen equipment in proper locations.
Education
High School Diploma -
Quinte Secondary School
Belleville, ON07-2010
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Professional attitude
- Team coordination
- Exceptional customer service
- Cash handling
- Memory retention
Timeline
Skilled Labourer
White and Jackson Roofing & Exteriors
08.2022 - Current
Sever/Cook/Bartender
San Souci
01.2016 - 02.2018
Prep Cook/Line Cook
Myers Pier Pub and Grill
06.2013 - 09.2015
Dishwasher
The Reef Restaurant
04.2012 - 10.2012
High School Diploma -
Quinte Secondary School
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