SHIVA KOUSHIK GORLA

Project Coordinator

Amazon - India

Partnered with Project Managers to develop comprehensive action plans, including resources and timeframes, ensuring efficient project execution
Coordinated various project management activities, resources, equipment, and information effectively to achieve project objectives
Liaised with clients and onsite staff to establish project requirements, scope, and objectives, maintaining effective communication throughout the project lifecycle
Acted as the main point of contact, providing project status updates to all participants and facilitating seamless collaboration
Improved project efficiency through optimized resource allocation and time management
Ensured on-time project delivery for 5+ projects, resulting in a 98% client satisfaction rate
Facilitated reduction in project-related errors through rigorous quality assurance testing
Utilized time management and influential communication skills to collaborate with clients and internal teams, delivering time-sensitive results
Conducted quality assurance tests to ensure project standards and requirements were met
Created and maintained detailed project documentation, plans, and reports, ensuring all project information was accurately recorded
Reviewed quotes, facilitated PO creation, and ensured timely issuance prior to installation work by the client
Attended daily and weekly conference calls with clients to monitor work schedule and update Project Managers on progress
Updated internal office systems with current project status, enabling real-time project tracking and reporting
Handled various administrative duties as required, showcasing adaptability and support to fellow team members.