Shiv Nath
Kelowna
Summary
Compassionate and motivated Health Care Assistant graduate pursuing a Community Health Worker position at Interior Health. Skilled in customer service and front-line roles, with excellent interpersonal skills and a commitment to providing clients with dignity, independence, and quality care. Passionate and punctual multitasker focused on delivering outstanding results, excelling in fast-paced settings with keen attention to detail and a pursuit of excellence. Capable of efficiently managing multiple tasks while upholding a high performance standard.
Overview
4
4
years of professional experience
Work History
Front Desk/ Concierge
Okanagan Château Senior Living
03.2024 - Current
- Responsible for data entry of residents’ information using system software.
- Maintaining security for admittance to all entries accessible to public.
- Greeting all residents and their families.
- Helping dietary team and residents with their tasks.
- Preparing maintenance work orders as requested by residents and staff.
Sales Associate
Wine & Beyond
09.2023 - Current
- Delivered energetic responses to customers in store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Proved successful working within tight deadlines and a fast-paced environment.
- With excellent customer service skills and a deep understanding of different beer varieties, I aim to create personalized experiences and educate customers.
Sales Associate/ Cashier
7 Eleven
10.2021 - 03.2023
- Performed cleaning tasks, keeping store neat and organized.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Detail-oriented, ensuring that transactions are accurate and efficient. I prioritize customer satisfaction by being friendly, approachable, and knowledgeable about the products.
Education
Health Care Assistant
First College
Kelowna, BC06-2025
Associate of Arts -
Alexander College
Burnaby, BC08.2022
Skills
- Excellent Communication
- Customer Service
- Organization and Multitasking
- Problem-Solving skills
- Computer Skills
- Professionalism
- Teamwork
- Attention to Detail
- Time Management
- Cultural Sensitivity
- Language Skills
- Strong multitasking
- Listening skills
- Conflict management
- Safety and security procedures
Languages
English
Native or Bilingual
Timeline
Front Desk/ Concierge
Okanagan Château Senior Living
03.2024 - Current
Sales Associate
Wine & Beyond
09.2023 - Current
Sales Associate/ Cashier
7 Eleven
10.2021 - 03.2023
Health Care Assistant
First College
Associate of Arts -
Alexander College
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