SHIV KUMAR
Edmonton,AB
Summary
A hardworking and highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven, with a passion for growth and efficiency to meet company needs and increase service value.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Representative
Crosstown Chrysler Car Dealership
03.2024 - 01.2025
- Greet customers as they enter the dealership, and assist them in finding the right vehicle based on their needs and preferences.
- Maintain up-to-date knowledge of the dealership's inventory, including features, specifications, and pricing of different vehicles.
- Use effective sales techniques to persuade customers to purchase vehicles, including demonstrating the benefits of specific models.
- Negotiate prices and financing options with customers to close sales, ensuring both customer satisfaction and dealership profitability.
- Prepare and process sales contracts, financing documents, and other necessary paperwork to complete the sale.
- Conduct follow-up calls or emails to ensure customer satisfaction after the sale, and to encourage repeat business and referrals.
- Work closely with other sales team members, finance department, and management to achieve sales targets and improve customer service.
- Stay informed about market trends, competitor offerings, and customer preferences to better serve clients and improve sales strategies.
- Address any customer concerns or issues that arise during the buying process, ensuring a positive experience for all buyers.
- Built strong relationships with key decision makers within target organizations in order to increase sales opportunities.
Truck Driver
995 Junk Removal & Bin Rental
01.2023 - 02.2024
- Handled client deposits and transactions and updated billing information in company databases.
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
- Checked delivery addresses and verified correct package delivery.
- Managed multiple tasks simultaneously while delivering goods within specified time frames.
- Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for.
- Adhered to delivery schedules and deadlines.
Van Driver
Amazon
05.2022 - 12.2022
- Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
- Instilled safe driving habits through constant observation of legal guidelines.
- Conducted inspections on vehicles prior to use at beginning of shift each day.
- Maintained vehicle by refueling, performing regular fluid level checks and cleaning interior and exterior of vehicle.
Education
Harry Ainlay
Edmonton, AB06.2021
Skills
- Multilingual: Proficient in four different languages: Tagalog, Hindi, Punjabi, English
- Class 1 Manual Transmission License
- Multitasking skills
- Customer service
- Time management
- Communication skills
Certification
AMVIC
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Tagalog
Full Professional
Timeline
Sales Representative
Crosstown Chrysler Car Dealership
03.2024 - 01.2025
Truck Driver
995 Junk Removal & Bin Rental
01.2023 - 02.2024
Van Driver
Amazon
05.2022 - 12.2022
Harry Ainlay
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