Shin Baek

• Lead global stock administration for ESPP and RSU programs during a 50% company expansion, maintaining a 95% ESPP enrollment rate and reducing purchase processing time from over 1 week to 3 days through automation.
• Execute monthly and quarterly reconciliations with SEC reporting team for 10-Q and 10-K filings, ensuring compliance across Australia, Japan, Singapore, UK, and Taiwan jurisdictions.
• Automated daily processes using Power Automate and Alteryx, slashing monthly share count reconciliation time by 90% (from hours to minutes), enhancing accuracy and efficiency.
• Develop and deliver employee education sessions on RSUs, ESPPs, options, and E*TRADE functionalities, cutting inquiries by 60% and earning positive feedback for one-on-one support.
• Maintain E*TRADE stock plan database, ensuring accurate grant entries and ESPP contribution records for seamless transaction processing.

• Managed daily operations of 401(k), frozen defined benefit plan, ESPP, and NQDC programs, overseeing audits, vendor coordination, and employee education for a global workforce (EMEA, APAC, LatAM).
• Spearheaded ESPP enrollment automation using SAP and self-service portals, improving purchase processing time by 25% and standardizing workflows across regions.
• Reduced 401(k) and ESPP-related employee questions by 80% through enhanced communication strategies and new hire onboarding sessions.
• Supported annual audit processes, ensuring compliance with internal controls and regulatory standards.

Advised on stock and retirement plan integration during mergers, ensuring compliance and accurate data reconciliation for equity transactions.

Delivered consulting services on global equity and retirement programs, optimizing processes and supporting clients with compliance and employee education initiatives.