Shima Hamdi
Vancouver,Canada
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Argham Negar Aria
2015.01 - 2016.01
- Liaised between clients and vendors and maintained effective lines of communication.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Bank Teller
Bank Pasargad
2016.02 - 2023.06
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
- Collaborated with team members to achieve monthly sales targets and provide exceptional service to customers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Shift Supervisor
Foret Noire
2023.08 - Current
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Education
Bachelor of Science - Commercial Economy -
Allameh Tabatabaei University
Tehran, Iran01.2015
Skills
- Customer relations and communications
- Computer Skills
- Fast Learner
- Money Handling
- Patience and Empathy
- Staff Management
- Work Planning and Prioritization
Languages
English
Full Professional
Turkish
Limited Working
French
Limited Working
Persian
Native or Bilingual
Timeline
Shift Supervisor
Foret Noire
2023.08 - Current
Bank Teller
Bank Pasargad
2016.02 - 2023.06
Administrative Assistant
Argham Negar Aria
2015.01 - 2016.01
Bachelor of Science - Commercial Economy -
Allameh Tabatabaei University
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