Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
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Shima Fasih Ramandi

Richmond Hill,Ontario

Summary

Law Student with proven ability to deliver high-quality results under tight deadlines. Specialized in legal research, case analysis, and client interviewing, contributing to effective legal solutions. Strong critical thinking and problem-solving skills enhance performance in dynamic environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

Oak Ridges Eye Care
Richmond Hill, ON
10.2021 - 01.2024
  • Managed all front-desk operations in a high-volume medical office, coordinating schedules for multiple healthcare providers and managing patient flow
  • Assisted patients with medical forms, insurance documents, and intake paperwork, providing clear guidance and ensuring complete, accurate submissions
  • Facilitated smooth office operations by managing incoming communications, resolving scheduling conflicts, and supporting clinical staff with administrative tasks
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.

Legal Receptionist

Rooz Law Professional Corporation
Toronto, ON
07.2020 - 10.2021
  • Served as primary client liaison, managing high-volume intake calls and confidential client files.
  • Scheduled client meetings and maintained master legal calendar, ensuring compliance with court deadlines.
  • Prepared and organized legal documentation for case files and trial preparation, including authorizations and briefs.
  • Responded to inquiries from current and prospective clients regarding firm services.
  • Organized office documents, including legal forms, contracts, and correspondence for efficient access.

Customer Service Representative

Cocelli Pizza
East Gwillimbury, ON
06.2019 - 08.2021
  • Delivered exceptional customer service in a busy retail environment, handling cash, resolving customer disputes, and ensuring overall client satisfaction
  • Trained and supervised new team members, ensuring they adhered to company procedures and maintained service quality
  • Supported daily business operations, including inventory management, shift scheduling, and end-of-day reporting
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

Juris Doctor Pathway - Law

University of Leicester
Leicester
07-2025

Bachelor of Arts (B.A.) - Honours in Psychology

York University - Keele Campus
Toronto, ON
01.2019

Skills

  • Legal research
  • Case management
  • Document preparation
  • Client communication
  • Conflict resolution
  • Team collaboration
  • Attention to detail
  • Time management
  • Reception desk management
  • Appointment scheduling

Affiliations

Amicus Research Team Member- The Missouri Project - 2024/2025

  • Conducted case law analysis and legal research on capital appeals, identifying systemic inequalities related to race, indigency, and procedural fairness.
  • Reviewed and synthesized trial transcripts, sentencing documents, and appellate decisions to uncover patterns of judicial bias and legal error.
  • Collaborated with volunteers and legal professionals to analyze Missouri county courthouse case files, contributing key insights to the broader study.

Criminal Law Moot Participant- 2025

  • Developed and presented oral submissions and written legal arguments in competitive moot court exercises focused on criminal law topics
  • Strengthened public speaking, legal reasoning, and courtroom advocacy skills, working collaboratively in teams to argue complex cases

Peer Mentor at University of Leicester- 2024/2025

  • Help new Students settle into life at the university of Leicester through Peer Support
  • Accreditation Certificate

Law Peer Support Mentor- 2024/2025

  • Support students with their transition to university within the law school
  • Organized and conducted in-person meetings with my assigned group of students to guide and support them through their law school journey.

Certification

Participant at Criminal Law Virtual Internship Program, Leo Cussen Centre- 2021

  • Assisted a senior lawyer in preparing and presenting legal advice for a role-play client in police custody who is about to be interviewed for criminal charges
  • Prepared memos to file based on client’s instructions during the initial client meeting following release from custody
  • Drafted a request for psychological report from the treating psychologist to tender to the Court upon sentencing

Participant at Human Rights Law Virtual Internship Program, Leo Cussen Centre - 2021

  • Summarized and synthesized relevant information for the supervising lawyer
  • Prepared legal memoranda on potential discrimination issues faced in the workplace

Languages

English
Native/ Bilingual
Persian
Native/ Bilingual

Timeline

Receptionist

Oak Ridges Eye Care
10.2021 - 01.2024

Legal Receptionist

Rooz Law Professional Corporation
07.2020 - 10.2021

Customer Service Representative

Cocelli Pizza
06.2019 - 08.2021

Juris Doctor Pathway - Law

University of Leicester

Bachelor of Arts (B.A.) - Honours in Psychology

York University - Keele Campus

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Shima Fasih Ramandi