Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shiela Joy Dacpano

Thornhill,ON

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

6
6
years of professional experience

Work History

Fulfillment Coordinator

Signet Jewelers
Markham, Ontario
03.2023 - Current
  • Managed and processed over 100 orders per day, ensuring all orders were accurately fulfilled and shipped on time.
  • Inspected outgoing shipments, ensuring compliance with quality standards and reducing returns due to quality issues by 5%.
  • Generated daily, weekly, and monthly fulfillment reports, tracking key performance indicators (KPIs).
  • Led a team, training and guiding them to meet daily performance targets, resulting in a 15% increase in team productivity.
  • Work closely with vendors and suppliers to ensure timely delivery of goods and resolve any supply chain issues.
  • Ensured product levels were accurately maintained, and stock replenishments were processed in a timely manner, preventing stock outs and optimizing product availability.
  • Reviewed invoices for accuracy prior to delivery of products

Order Processor

180 Store
Vaughan, Ontario
11.2021 - 04.2023
  • Processing orders & ensuring accurate picking, packing, and shipment of goods according to customer specifications.
  • Monitor & update inventory levels, ensuring a 98% accuracy rate in stock counts & reducing stock discrepancies by 10%.
  • Process and manage product returns efficiently, ensuring 99% of returned goods are inspected and restocked.
  • Entering data into SAP with accuracy, and assist in preparing reports on inventory levels and order status.
    Prepare shipping documentation, including labels, bills of lading, and packing lists, ensuring compliance with shipping regulations.
  • Directed and supervised a team of 5 warehouse associates, coordinating tasks and ensuring all shipments met deadlines.

Quality Control- Trainee

Zavida Coffee Roaster Inc
Vaughan, Ontario
02.2019 - 06.2020
  • Reviewed and inspected incoming materials, components, and products to ensure compliance with specifications.
  • Collaborated with engineering teams to develop testing methods that could be used for evaluating product performance under different conditions.
  • Ensured all necessary documentation was completed accurately prior to releasing any products into the marketplace.

Education

Accounting

Seneca College of Applied Arts And Technology
Newnham
04-2022

High School Diploma -

Stephen Lewis Secondary School
Vaughan, ON
06-2020

Skills

  • Processing invoice using data base
  • Inventory assesstment and accounting system
  • Microsoft Office (Excel, Word, etc)
  • Attention to details
  • Problem solving
  • Leadership
  • Team collaboration
  • Shipping and logistic planning

Languages

  • English
  • Tagalog

Timeline

Fulfillment Coordinator

Signet Jewelers
03.2023 - Current

Order Processor

180 Store
11.2021 - 04.2023

Quality Control- Trainee

Zavida Coffee Roaster Inc
02.2019 - 06.2020

Accounting

Seneca College of Applied Arts And Technology

High School Diploma -

Stephen Lewis Secondary School

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Shiela Joy Dacpano