Indigenous professional with robust background in tenant relations and housing program administration. Known for optimizing housing processes and enhancing community engagement to meet organizational goals. Valued team player with strong focus on collaboration and adaptability, skilled in conflict resolution and program management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
JORDAN’S PRINCIPLE LEAD HOUSING COORDINATOR
ASSEMBLY OF MANITOBA CHIEFS
04.2023 - Current
Managed rental building and screened potential tenants and performed regular maintenance inspections.
Facilitated weekly meetings with Jordan's Principle housing program staff to evaluate program performance, identify program needs, and implement changes as needed.
Developed collaborative relationships with public and private entities to promote affordable housing options for Indigenous families within the community.
Researched, analyzed and interpreted a wide variety of information and data and maintain accurate program statistics.
Worked with finance staff to ensure accurate processing and management of financial housing program requests.
Reviewed and approved financial requests from families for rent, deposit, furniture.
BOARD OF DIRECTORS
NORTH END WOMEN’S CENTRE
09.2022 - 12.2023
Participating in the evaluation of business operations and executives.
Demonstrated sensitivity in handling confidential information.
Welcomed customers into the store and aided customers in locating items throughout the store.
Conducted interviews for the selection of potential board members and conducted exit interviews for resigning board members.
ASSISTANT FAMILY ADVOCATE
ASSEMBLY OF MANITOBA CHIEFS (FIRST NATIONS FAMILY ADVOCATE OFFICE)
09.2022 - 04.2023
Established effective working relationships with families and agencies to support the process of reunification.
Connected families to supports and resources to build on parenting skills and assisted parents and caregivers to address challenges that may prevent reunification.
Completed intakes for client files and maintained consistent assessment of client files to ensure that families are on track for reunification.
Ensure that child welfare agencies are adhering to Bill C-92 Act when planning and engaging with families and caregivers.
Maintained up to date records of client files in the database.
COMMUNITY HOUSING FACILITATOR
NORTH END WOMEN’S CENTRE
03.2021 - 09.2022
Perform assessment of participant’s current housing-related life-skills, which include how to look for, choose, and secure adequate long-term housing.
Advocate for participants and ensure their rights are being respected in a range of systems, such as Employment Income Assistance and Child Welfare Agencies.
Prepared monthly and quarterly reports for financial donors and stakeholders.
Develop individual plans in collaboration with participants to meet individualized needs and goals. Maintain ongoing evaluation of these individual plans.
Ensured landlords were adhering to Residential Tenancies Act policies.
Facilitate workshops that cover a range of topics such as housing, life-skills, and pre-employment.
Education
Bachelor of Arts - Indigenous Studies and History
University of Winnipeg
02.2021
Bachelor of Education - undefined
University of Winnipeg
06.2015
Child Care Assistant Certificate - undefined
RB Russell Vocational High School
06.2012
High School Diploma - undefined
RB Russell Vocational High School
06.2012
Skills
Knowledge of Residential Tenancies Act in Manitoba
Knowledge of city building by-laws
Extensive knowledge of the social, political, and economic issues affecting the Indigenous community
Ability to perform tasks with minimal supervision and perform effectively a team
Deadline oriented
Excellent time management, organizational,and management skills
Certification
Applied Suicide Intervention Skills Training - November 2021
De-escalating Potentially Violent Situations Training - May 2022
Results Centred Leadership Training - October 2024
Timeline
JORDAN’S PRINCIPLE LEAD HOUSING COORDINATOR
ASSEMBLY OF MANITOBA CHIEFS
04.2023 - Current
BOARD OF DIRECTORS
NORTH END WOMEN’S CENTRE
09.2022 - 12.2023
ASSISTANT FAMILY ADVOCATE
ASSEMBLY OF MANITOBA CHIEFS (FIRST NATIONS FAMILY ADVOCATE OFFICE)
Bilingual Director – Absence Management Client Experience & Operations at TELUS HealthBilingual Director – Absence Management Client Experience & Operations at TELUS Health