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Dedicated and seasoned Senior Systems Analyst with extensive years of experience in analyzing, designing, and implementing complex IT solutions. Proven expertise in gathering and interpreting business requirements, conducting system analysis, and recommending innovative solutions to enhance operational efficiency. Adept at leading cross-functional teams, collaborating with stakeholders, and leveraging technical acumen to drive successful project outcomes. Known for meticulous approach to system optimization, troubleshooting, and continuous improvement. Excels in translating technical concepts into user-friendly language and providing comprehensive support in all phases of the system development life cycle. Seeking to contribute strategic insights and hands-on skills to a dynamic organization in the role of Senior Systems Analyst.

Accomplished Sr. Systems Analyst at Consolidated Communications, adept in systems analysis and change management. Spearheaded IT infrastructure improvements, enhancing operational efficiency by 30%. Proficient in Linux administration and known for excellent communication skills. Successfully led cross-functional teams, optimizing processes and ensuring seamless system integration.

Have 9 plus years of experience as Sr Business Systems Analyst in IT field (with Financial and Healthcare clients) with good understanding of IT/ Infrastructure / Business oriented and Database oriented operations with good written and verbal communication skills and can demonstrate a high level of critical thinking to troubleshoot business centric and operational issues that are time-sensitive, and revenue bound. GHP/ Gateway HP - As part of project Gate Tech operations have interacted with vendors who serve both Medicare and Medicaid lines of business. GHP/ Gateway HP - On my last Gatetech project with Gateway Health Plan -GHP - I have worked actively in JIRA right from project inception to document all epics/user stories based on all the business requirements driven by appropriate vendor and business stakeholders in an Agile driven business work environment and have actively worked with project managers in alignment with Project and Business requirements as and when needed and have used SharePoint effectively for the relevant business documentation on the project of course along with the appropriate Microsoft office products as per project requirements Have worked on core BA activities but such as: Prepare and conduct meetings in support of requirements, process definition, and development of Epic and User Stories. Prepare and conduct concept visioning and development meetings. Prepare and complete all required documentation in support of project-related activities. Good knowledge and experience in a full SDLC environment with Agile Scrum and waterfall methodologies. Have acted as an effective liaison between Technical and Business end stakeholders and have communicated effectively with project resources such as development, testing, Business and Release teams. Have worked closely with tech leads and SMEs and have converted business requirements into Functional requirements and have created FRDs to be implemented by downstream DEV teams and to be tested be QA team post development implementation. Hardworking Senior Business Systems Analyst adept at analyzing project requirements and recommending effective technical solutions. Talented at designing databases, data dictionaries and interfaces. Strong troubleshooting and supervisory skills manages 8 team members.

Dedicated Product Manager with more than 24 years of experience in end-to-end project management of fast-paced Systems Development and Systems Support environments for a highly successful financial and credit issuing organization. Excellent project management skills, organization skills and desire to go above and beyond for the success of the company and the customer. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Dedicated to fostering strong effective team relationships. Track record of achieving exceptional results in delivering high quality work, on-time and within budget, able to handle multiple projects at once and seamlessly reprioritize daily schedule on as needed basis to meet organization goals and outstanding results.
-OR-
Seasoned Sr. Business Systems Analyst and Product Manager with over 25 years of experience driving business success at two highly established organizations. Adept at managing multiple projects simultaneously, collaborating with key stakeholders to define requirements and use cases, and identifying optimal systems and tools to meet user needs. Skilled in vendor management, negotiating contracts, and ensuring third-party systems adhere to security, privacy, and legal standards. Proven track record of delivering high-quality work on time and within budget, seamlessly reprioritizing daily tasks to align with organizational goals and achieve outstanding results.
*add something about Risk management at amex

Sheshagiri Rao

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Systems Analyst, Sr. Staff

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MBA - Finance

Bachelor of Science - Mathematics

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Systems Analyst, Sr. Staff

MBA - Finance

Bachelor of Science - Mathematics

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