Results-driven store manager with 14 years of experience in the retail industry, including 8 years in leadership positions across local and international markets. Proven expertise in customer service, leading by example, and effectively managing daily operations to achieve business objectives. Dedicated to fostering team growth, promoting individual development, and cultivating cohesive and high-performing teams.
Hi, I’m
Sherwin Sta. Maria
Summary
Overview
20
years of professional experience
1
Certification
Work History
Sun and Sand Sports
Store Manager (Timberland, Vans, The North Face & Columbia)
01.2017 - 02.2024
Job overview
- Oversaw store operations, ensuring efficiency and policy adherence.
- Led training initiatives, promoting continuous improvement and high performance.
- Implemented inventory systems, optimizing stock levels and cutting shrinkage.
- Analyzed sales data to identify trends and adjust strategies for revenue growth.
- Developed visual merchandising plans that enhanced product presentation and foot traffic.
- Managed staff schedules for optimal coverage during peak hours.
- Resolved customer complaints efficiently, maintaining high satisfaction levels.
- Conducted performance reviews, providing feedback and growth opportunities.
Sun and Sand Sports
Store Supervisor (Timberland)
05.2015 - 12.2016
Job overview
- Supervised store operations, ensuring compliance with policies.
- Trained staff on customer service and product knowledge.
- Managed inventory with effective stock control measures.
- Coordinated schedules to optimize workforce efficiency.
- Resolved complaints swiftly, enhancing satisfaction and loyalty.
- Maintained store appearance through cleanliness and organized displays.
- Educated staff on products, service, and policies.
LandMark Group
Visual Merchandiser (Splash)
05.2011 - 01.2015
Job overview
- Executed seasonal merchandise strategies to enhance retail visual appeal.
- Collaborated with marketing to create promotions that boosted engagement and sales.
- Analyzed customer traffic to optimize product placement and store layout efficiency.
- Implemented display solutions to improve visibility and drive interest in key items.
- Managed mannequin styling, aligning with trends and branding guidelines.
- Revamped store layout to enhance customer flow and satisfaction ratings.
- Assisted with event planning, incorporating visuals to support promotional goals.
- Coordinated in-store promotional materials for events and sales campaigns.
- Updated signage for clarity on current promotions, improving customer experience.
Casual Clothing Incorporated
Sales Consultant (Gap)
03.2011 - 05.2011
Job overview
Peoplecope Specialist Incorporated
Salesman (Lee)
08.2008 - 02.2011
Job overview
Rustan Marketing Specialist Incorporated
Sales Associate (Marks & Spencer)
10.2007 - 12.2007
Job overview
Suyen Corporation
Stock Controller (Bench/)
03.2007 - 08.2007
Job overview
Rustan Marketing Specialist Incorporated
Service Crew (Tokyo Tokyo)
03.2007 - 08.2007
Job overview
Casamia Furniture
Sales Utility Clerk (Our Home)
05.2006 - 10.2006
Job overview
LOJ Foods Corporation
Service Crew (Jollibee)
02.2006 - 05.2006
Job overview
Ever Gotesco
Salesman (Ever Department Store)
10.2005 - 12.2005
Job overview
Automatic Center Appliances
Sales Utility Clerk (Sogo Home and Office Center)
04.2005 - 09.2005
Job overview
Jollibee Foods Corporation
Service Crew (Jollibee)
08.2004 - 01.2005
Job overview
Education
Philippine Christian UniversityDasmariñas, Cavite
Bachelor of Science from Office Administration
06.2024
University Overview
Skills
- Loss prevention strategies
- Business acumen
- Retail operations management
- Inventory management
- In-store visual strategy
- Client support
- Point of sale operations
- Financial performance analysis
Languages
English
Full Professional
Certification
- ProServe, AGLC -Completion Date 2025-06-10
Timeline
Store Manager (Timberland, Vans, The North Face & Columbia)
Sun and Sand Sports
01.2017 - 02.2024
Store Supervisor (Timberland)
Sun and Sand Sports
05.2015 - 12.2016
Visual Merchandiser (Splash)
LandMark Group
05.2011 - 01.2015
Sales Consultant (Gap)
Casual Clothing Incorporated
03.2011 - 05.2011
Salesman (Lee)
Peoplecope Specialist Incorporated
08.2008 - 02.2011
Sales Associate (Marks & Spencer)
Rustan Marketing Specialist Incorporated
10.2007 - 12.2007
Stock Controller (Bench/)
Suyen Corporation
03.2007 - 08.2007
Service Crew (Tokyo Tokyo)
Rustan Marketing Specialist Incorporated
03.2007 - 08.2007
Sales Utility Clerk (Our Home)
Casamia Furniture
05.2006 - 10.2006
Service Crew (Jollibee)
LOJ Foods Corporation
02.2006 - 05.2006
Salesman (Ever Department Store)
Ever Gotesco
10.2005 - 12.2005
Sales Utility Clerk (Sogo Home and Office Center)
Automatic Center Appliances
04.2005 - 09.2005
Service Crew (Jollibee)
Jollibee Foods Corporation
08.2004 - 01.2005
Philippine Christian University
Bachelor of Science from Office Administration
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