Sherri Cousineau
Port Colborne,ON
Summary
At The Clinic on Elm, I excelled as an Office Administration Specialist, enhancing revenue through client identification and marketing, while fostering a positive environment. My adeptness in MVA/WSIB claims and payroll, paired with exceptional verbal communication and teamwork, significantly improved operational efficiency and staff development.
Overview
26
26
years of professional experience
Work History
Office Administration Specialist
The Clinic on Elm
11.1998 - Current
- Demonstrated adaptability in adjusting quickly to changing priorities while maintaining high levels of accuracy in task execution.
- Extensive knowledge of MVA and WSIB claims including documentation and billing.
- Maintained confidentiality of sensitive information through proper storage and disposal practices.
- Boosted employee morale with the organization of team-building activities and recognition programs.
- Mentored staff in office administration principles, leading to consistent growth in skillsets and professional development.
- Maintained open communication with patients to foster a welcoming office environment.
- Maintained immaculate records related to payroll processing thereby ensuring accurate salary disbursements each month.
- Conducted performance evaluations for staff members on a regular basis, identifying areas for improvement or advancement opportunities within their roles accordingly.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Established team priorities, maintained schedules and monitored performance.
Education
Bachelors of Recreation And Leisure Studies -
Brock University
St. Catharines, ON06-1994
Skills
- Verbal communication
- File organization
- Scheduling appointments
- Document management
- Time management
- Customer engagement
- Office management
- Payroll
- Business administration
- Teamwork and collaboration
Languages
English
Full Professional
Interests
- Reading
- Fundraising Events
- I participate in various sports activities for physical activity, camaraderie, and personal growth
Timeline
Office Administration Specialist
The Clinic on Elm
11.1998 - Current
Bachelors of Recreation And Leisure Studies -
Brock University
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