Liliana Machado
San Bernardino
Summary
Detail-oriented Office Administration Specialist with strong scheduling, document management, and customer engagement skills. Committed to enhancing operational efficiency and supporting diverse administrative functions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Administration Specialist
Stepping Stones Treatment Center
San Bernardino, CA
10.2025 - Current
- Coordinated scheduling and appointment management for clients and staff.
- Assisted in maintaining accurate client records within electronic health record systems.
- Supported administrative functions, including document preparation and filing systems.
- Responded to inquiries via phone and email, fostering positive communication with stakeholders.
- Managed payroll completion activities to maintain compliance with financial regulations and enhance employee satisfaction.
- Conducted comprehensive candidate searches and evaluations to identify qualified applicants for various positions.
Bilingual Attendance Technician
San Bernardino City Unified School District
San Bernardino, CA
08.2018 - 10.2025
- Implemented preventive maintenance schedules, enhancing equipment longevity and reliability.
- Trained new technicians on safety protocols and standard operating procedures for equipment use.
- Maintain official records of period-to-period attendance for each student.
- Maintain up-to-date files of students and current enrollments.
- Prepares semi-annual, annual, and special attendance reports as required.
- Prepare records that contain sensitive and confidential information.
- Perform Clerical Activities and functions related to student enrollment and attendance.
Bilingual Legal Assistant
Burga Law Firm
Fontana, CA
08.2022 - 06.2023
- Managed case files and documentation for bilingual clients, ensuring accuracy and compliance with legal standards.
- Conducted legal research to support attorneys in case preparation and strategy development.
- Drafted legal correspondence and documents, maintaining professionalism in communication with clients and courts.
- Coordinated schedules and appointments for attorneys, optimizing time management and workflow efficiency.
- Facilitated the development of fingerprinting documents and coordinated consultation schedules.
Shipping and Receiving Clerk
Hr Direct Services
San Bernardino, CA
01.2021 - 07.2022
- Processed incoming shipments, ensuring accuracy and compliance with safety standards.
- Managed inventory levels, conducting regular audits to maintain stock accuracy.
- Coordinated logistics for outgoing shipments, optimizing delivery schedules for efficiency.
- Utilized warehouse management systems to track shipments and manage order fulfillment.
- Managed fax recording and organized document filing to ensure efficient retrieval.
- Managed printing of proper labels to maintain compliance with industry standards.
- Achieved streamlined documentation and data management through proficient use of Microsoft Word and Excel. Improved team productivity by facilitating effective data organization and presentation. Delivered high-quality documents that met project requirements and deadlines.
Recreational Aide
San Bernardino City Unified School District
San Bernardino, CA
08.2018 - 01.2020
- Facilitated recreational activities for diverse student groups, promoting engagement and teamwork.
- Assisted in planning and organizing events to enhance student participation and enjoyment.
- Supervised students during recreational sessions, ensuring safety and adherence to guidelines.
- Developed age-appropriate programs that catered to varying skill levels and interests.
- Coordinated student supervision during lunch and after school, promoting engagement and adherence to behavioral expectations.
- Handled telephone inquiries to facilitate effective communication and support customer needs.
- Organized meetings and events to foster dialogue and strengthen connections among parents and staff.
- Supported implementation of safety protocols to maintain a secure campus environment.
Bilingual Sales Representative
Curacao
San Bernardino, CA
11.2018 - 01.2019
- Delivered exceptional customer service in both English and Spanish to enhance client satisfaction.
- Developed and maintained strong relationships with diverse clientele to drive repeat business.
- Utilized CRM software to track sales activities and manage customer interactions effectively.
- Coordinated efforts with team members to optimize strategies for reaching monthly sales goals and improving overall performance metrics.
- Performed credit evaluations to promote sales effectiveness and maintain high standards of customer service.
Education
Bachelor of Science - Clinical Psychology
California State University, San Bernardino
San Bernardino, CA08-2029
High School Diploma -
Arroyo Valley High School
San Bernardino, CA06-2018
Associate of Science - Psychology
San Bernardino Valley College
San Bernardino, CA05-2027
Skills
- Verbal communication
- File organization
- Scheduling appointments
- Document management
- Calendar management
- Report preparation
- Expense tracking
- Meeting coordination
- Leadership and supervision
- Time management
- Office administration
- Customer engagement
- Office management
- Database entry
- Telephone reception
- Scheduling
- Supply inventory
- Operations management
- Inventory management
- Managing office supply inventory
- Administrative support
- Schedule and calendar management
- Payroll administration
- Payroll
- Processing expenses
- Word processing
- Spreadsheet development
- Business administration
- Meeting planning
- Typing 42 words per minute
- Human resources
- Budget support
- Expense reporting
- Scanning and copying
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Team collaboration
- Active listening
- Creative thinking
- Organizational skills
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Customer communication
- Cash handling
- Relationship building
- Microsoft office
- Team building
- Data entry
- Confidentiality understanding
- Task prioritization
- Self motivation
- Interpersonal skills
- Event coordination
Certification
- Cosmetologist License - California 2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Administration Specialist
Stepping Stones Treatment Center
10.2025 - Current
Bilingual Legal Assistant
Burga Law Firm
08.2022 - 06.2023
Shipping and Receiving Clerk
Hr Direct Services
01.2021 - 07.2022
Bilingual Sales Representative
Curacao
11.2018 - 01.2019
Bilingual Attendance Technician
San Bernardino City Unified School District
08.2018 - 10.2025
Recreational Aide
San Bernardino City Unified School District
08.2018 - 01.2020
Bachelor of Science - Clinical Psychology
California State University, San Bernardino
High School Diploma -
Arroyo Valley High School
Associate of Science - Psychology
San Bernardino Valley College