Sherrese Scott
Riverside
Summary
Motivated and detail-oriented RCC student seeking the Office Assistant (Admissions & Records) position. Skilled in customer service, data entry, document handling, and working in fast-paced environments. Brings professionalism, strong communication, and the ability to support diverse students and staff.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Crew Member / Trainer /Customer Service Specialist
Raising Cane’s Chicken Fingers
Riverside
11.2025 - Current
- Provide high-level customer service by assisting a high volume of guests in person and through drive-thru communication systems.
- Enter and update information in computer and POS systems with accuracy.
- Maintain organized work areas and follow established procedures for documentation, order processing, and daily operations.
- Answer questions, resolve concerns, and ensure each guest has a positive experience.
- Support shift leads with task coordination, training new employees, and maintaining service standards.
- Operate office-style equipment including POS, printers, scanners, and headsets.
- Demonstrate consistent professionalism, attention to detail, and strong communication skills.
Front Counter Associate
Plenty of Fish Seafood
Lancaster
02.2021 - 01.2024
- Entered orders and processed payments accurately.
- Maintained organized logs and records for daily orders.
- Assisted customers, answered questions, and handled phone calls.
- Supported inventory organization and maintained clean, orderly workstations.
Education
Associate of Arts - Associate of Arts, Social & Behavioral Sciences (I
Riverside City College
Riverside, CA 08.2023 - 02.2026
Skills
- Customer Service & Front-Desk Support
- Data Entry & Record Maintenance
- Microsoft Word, Excel, Outlook, Teams
- Google Docs, Sheets, RCC Student Systems (Canvas, EduNav, Self-Service)
- Filing & Document Organization
- Multi-line Phone Communication
- POS & Cash Handling Accuracy
- Operating Printers, Copiers, Scanners
- Multitasking in High-Volume Settings
- Cultural Sensitivity & Inclusive Service
References
References available upon request.
Timeline
Crew Member / Trainer /Customer Service Specialist
Raising Cane’s Chicken Fingers
11.2025 - Current
Associate of Arts - Associate of Arts, Social & Behavioral Sciences (I
Riverside City College
08.2023 - 02.2026
Front Counter Associate
Plenty of Fish Seafood
02.2021 - 01.2024