Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Suki Mak

Richmond Hill,ON

Summary

Reliable and detail-oriented professional with practical experience in financial record keeping, invoice reconciliation, and front-line service. Motivated to build a long-term career in the banking industry by applying strong organizational and problem-solving skills in a professional environment.

Overview

5
5
years of professional experience

Work History

ADMINSTRATIVE & SERVICE ASSISTANT

DA HU HOTPOT
03.2025 - Current
  • Processed invoices and statements from over 30 suppliers each month, calculated applicable taxes, and prepared cheques for monthly payments.
  • Reconciled accounts and proactively followed up with vendors to resolve discrepancies.
  • Organized and filed the previous year’s financial records within the first three months of employment.
  • Managed daily bookkeeping and maintained accurate internal financial documentation.
  • Designed promotional materials and updated product details and pricing in the POS system.
  • Assisted in front-of-house operations, including cashier duties, takeout orders, and guest service.

IT ASSISTANT

SHATIN METHODIST PRIMARY SCHOOL
03.2023 - 11.2024
  • Provided IT support to over 40 staff users, resolving most hardware and software issues promptly and ensuring minimal disruption to daily operations.
  • Designed and produced multimedia content (e.g. event videos, posters, internal promos) to enhance school communications.
  • Maintained and updated the school’s student database (over 1,000 records), ensuring high data accuracy and security.
  • Trained teaching staff on using audiovisual tools and basic troubleshooting for daily teaching needs.

CLERK

SHATIN METHODIST PRIMARY SCHOOL
07.2022 - 06.2023
  • Performed daily administrative duties including data entry, document processing, and resource coordination.
  • Designed classroom materials to improve student learning and visual engagement.
  • Handled inquiries from parents and staff with professional and prompt communication.
  • Occasionally supported database-related tasks and coordination for over 1,000 students.

OPERATION AMBASSADOR

CO-WORKING SPACE
07.2020 - 11.2022
  • Managed daily POS closing procedures and account reconciliation with consistent accuracy.
  • Processed customer payments, tracked usage records, and ensured smooth check-in/out of venue bookings.
  • Responded to inquiries via phone, email, and in-person; promoted packages and resolved issues efficiently.
  • Maintained inventory and consistently delivered organized and seamless operations.

Education

Higher Diploma - Transmedia

Hong Kong Institute of Design
Hong Kong
01.2022

Skills

  • Invoice & payment processing
  • Account reconciliation & record keeping
  • POS system maintenance
  • Customer service & front-desk support
  • Microsoft Office (Excel, Word, Outlook)
  • Problem-solving & multitasking

Languages

English
Chinese (Mandarin)
Chinese (Cantonese)

Timeline

ADMINSTRATIVE & SERVICE ASSISTANT

DA HU HOTPOT
03.2025 - Current

IT ASSISTANT

SHATIN METHODIST PRIMARY SCHOOL
03.2023 - 11.2024

CLERK

SHATIN METHODIST PRIMARY SCHOOL
07.2022 - 06.2023

OPERATION AMBASSADOR

CO-WORKING SPACE
07.2020 - 11.2022

Higher Diploma - Transmedia

Hong Kong Institute of Design

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