Sherly Ramirez
San Gabriel
Summary
Skilled Mental Health Professional specializing in patient observation and crisis management. Maintains accurate records and fosters effective communication among healthcare teams to ensure comprehensive patient care. Expertise in crisis intervention and inventory management enhances treatment outcomes and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Worker
Aurora Las Encinas Hospital
Pasadena
10.2025 - Current
- Monitored patient behavior and documented observations to support treatment planning.
- Collaborated with healthcare professionals to ensure comprehensive patient care.
- Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
- Assisted psychiatrists in assessing patient behavior, contributing insights to enhance treatment strategies.
- Provided support during psychiatric evaluations by interacting with patients in order to obtain information about their medical history and current symptoms.
- Oversaw inventory of psychiatric supplies and medications in the facility.
- Applied crisis intervention techniques during patient emergencies.
- Implemented de-escalation techniques to manage aggressive behavior.
- Maintained and updated patient records, ensuring comprehensive documentation of care activities.
- Recorded patients' health metrics using thermometers or blood pressure gauges.
Restaurant Manager
Raising Cane's Restaurants
Pico Rivera
05.2021 - 10.2025
- Managed daily restaurant operations and ensured compliance with health standards.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Controlled food, beverage, and labor costs to optimize profitability and maintain budget integrity.
- Monitored and ensured food quality and presentation to consistently meet brand standards and customer expectations.
- Developed and implemented training programs for team members on customer service best practices, enhancing overall guest experience.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Facilitated team meetings to enhance communication and address concerns.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
Education
High School Diploma -
San Gabriel High School
San Gabriel, CA05-2022
Certificate -
Medical Careers Academy
San Gabriel, CA05-2022
LVN - Licensed Vocational Nurse
North West College
West Covina, CA05-2026
Skills
- Crisis intervention
- Crisis management
- Patient observation
- Patient evaluations
- Patient advocacy
- Record keeping
- Team collaboration
- Communication skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- CPR- Cardiopulmonary Resuscitation
- CPI- Crisis Prevention Institute
- BLS- Basic Life Support
Timeline
Mental Health Worker
Aurora Las Encinas Hospital
10.2025 - Current
Restaurant Manager
Raising Cane's Restaurants
05.2021 - 10.2025
High School Diploma -
San Gabriel High School
Certificate -
Medical Careers Academy
LVN - Licensed Vocational Nurse
North West College