Sherly Garcia Estrada
Chino
Summary
Motivated Server/Employee with engaging personality and high quality customer service. Showcasing upbeat, friendly demeanor Meanwhile, anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Estephanie Estrada
08.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Optimized dining experience by managing reservations to enhance table utilization.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Communication skills were used in every work setting allowing easy and understandable customer-server interactions.
Lifeguard
Ranging Waters Corps
05.2020 - 09.2020
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Earned Water Safety Instructor certification.
Education
Associate of Science - Public Health Science
Citrus College
Glendora, CA08.2026
High School Diploma -
Montclair High School
Montclair, CA05.2021
Skills
- Food Running
- Serving experience
- Safety Food Handling Certification
- Guest Engagement
- Suggestive Selling
- Communication
- Team Collaboration
- Attention to Detail
- Upselling Techniques
- First Aid
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Estephanie Estrada
08.2022 - Current
Lifeguard
Ranging Waters Corps
05.2020 - 09.2020
High School Diploma -
Montclair High School
Associate of Science - Public Health Science
Citrus College