Sheriesse Hachey
Sudbury,Canada
Summary
Detail-oriented pharmacy professional with a proven track record in managing medication distribution and inventory control. Expertise in preparing prescription orders and maintaining precise patient records, utilizing advanced pharmacy software to enhance operational efficiency. Recognized for enhancing patient satisfaction through effective communication and attentive service. Seeking opportunities to leverage skills in a dynamic pharmacy environment.
Overview
25
25
years of professional experience
Work History
Pharmacy Assistant
Shoppers Drug Mart
Sudbury, Canada
02.2024 - Current
- Assisted pharmacists in accurately dispensing medications to patients, ensuring compliance with dosage instructions and safety protocols
- Managed inventory of prescription drugs and over-the-counter medications, conducting regular stock checks and reordering as needed
- Provided exceptional customer service by answering inquiries, resolving issues, and providing medication information to patients
- Maintained patient records and confidential information in accordance with HIPAA regulations
- Prepared medication labels and packaging according to prescription requirements, ensuring accuracy and adherence to legal guidelines
- Collaborated with healthcare professionals to verify prescriptions, resolve discrepancies, and ensure proper patient care
- Performed administrative tasks such as answering phone calls, scheduling appointments, and processing insurance claims
Pharmacy Assistant
Loblaws and Sobeys
Elliot Lake, Canada
04.2023 - 01.2024
- Assisted pharmacists in accurately dispensing medications to patients, ensuring compliance with dosage instructions and safety protocols
- Managed inventory of prescription drugs and over-the-counter medications, conducting regular stock checks and reordering as needed
- Provided exceptional customer service by answering inquiries, resolving issues, and providing medication information to patients
- Maintained patient records and confidential information in accordance with HIPAA regulations
- Prepared medication labels and packaging according to prescription requirements, ensuring accuracy and adherence to legal guidelines
- Collaborated with healthcare professionals to verify prescriptions, resolve discrepancies, and ensure proper patient care
- Performed administrative tasks such as answering phone calls, scheduling appointments, and processing insurance claims
Pharmacy Assistant
Rexall
Elliot Lake, Canada
06.2022 - 06.2023
- Assisted pharmacists in accurately dispensing medications to patients, ensuring compliance with dosage instructions and safety protocols
- Managed inventory of prescription drugs and over-the-counter medications, conducting regular stock checks and reordering as needed
- Provided exceptional customer service by answering inquiries, resolving issues, and providing medication information to patients
- Maintained patient records and confidential information in accordance with HIPAA regulations
- Prepared medication labels and packaging according to prescription requirements, ensuring accuracy and adherence to legal guidelines
- Collaborated with healthcare professionals to verify prescriptions, resolve discrepancies, and ensure proper patient care
- Performed administrative tasks such as answering phone calls, scheduling appointments, and processing insurance claims
Pharmacist Assistant
Walmart
01.2015 - 12.2018
- Accurately bill drug plans
- Fill prescriptions
- Read and enter doctor prescription
- Contact doctors for follow up for patients
- Monitor and maintain stock levels
- Use proper counting procedures of narcotic and controlled substances
- Assist with cash operations when necessary
Pharmacy Cashier
Walmart
Belleville, Canada
01.2014 - 12.2015
- Maintained otc stock
- Manually ordered stock
- Completed new mods and displays
- Completed price changes for sale items
Cashier
Walmart
01.2012 - 12.2014
- Accurately completed cash, debit and credit purchases
- Applied price matching policies
- Provided excellent customer service
Supervisor
Tim Horton's
01.2000 - 12.2005
- Managed and directed staff
- Satisfactorily resolved customer complaints
- Counted inventory, prepared order for supplies
- Processed cash transactions
- Delivered consistently excellent customer service
- Responsible for balancing all tills at end of shift accounting for in excess of $2,000.00
Customer Service Representative
Tim Horton's
01.2001 - 12.2001
- Answered and directed telephone calls
- Greeted clients and visitors
- Handled cash and debit payments
Education
Diploma - Executive Office Assistant
CDI College
01.2006
Some College (No Degree) - Pharmacy Technician
CTS
trueSkills
- Effective time management
- Fast and accurate typing
- Critical thinking proficiency
- Customer service
- Cash register
- Organizational skills
- Phone etiquette
- Data entry
- Medical terminology
- Phone triage
- Computer skills
- Pharmacy skills
- Manage patient billing information effectively
- Inventory control skills
- Knowledge of billing drug plans
- Experienced in processing doctor prescriptions
- Proficient in interpreting medical prescriptions
- Capability to work independently or as a team member
- Ability to prioritize and multitask
- Excellent customer service skills
- Work well under pressure
- Sound communication skills
Additional Information - Skills And Qualifications
Strong knowledge of Kroll., Accurately create patient profiles and apply billing information., Ability to order product and maintain stock., Knowledge of billing drug plans., Capable of filling doctor prescriptions., Ability to read and understand doctor prescriptions., Capability to work independently or as a team member., Ability to prioritize and multitask., Excellent customer service skills., Work well under pressure., Sound communication skills.
References
References available upon request.
Timeline
Pharmacy Assistant
Shoppers Drug Mart
02.2024 - Current
Pharmacy Assistant
Loblaws and Sobeys
04.2023 - 01.2024
Pharmacy Assistant
Rexall
06.2022 - 06.2023
Pharmacist Assistant
Walmart
01.2015 - 12.2018
Pharmacy Cashier
Walmart
01.2014 - 12.2015
Cashier
Walmart
01.2012 - 12.2014
Customer Service Representative
Tim Horton's
01.2001 - 12.2001
Supervisor
Tim Horton's
01.2000 - 12.2005
Diploma - Executive Office Assistant
CDI College
Some College (No Degree) - Pharmacy Technician
CTS
Similar Profiles
SARAH PELSHEASARAH PELSHEA
Pharmacy Assistant at Shoppers Drug MartPharmacy Assistant at Shoppers Drug Mart
Sarah PerciballiSarah Perciballi
Pharmacy Assistant at Shoppers Drug MartPharmacy Assistant at Shoppers Drug Mart
Aya ElhagehassanAya Elhagehassan
Customer Service at Shoppers Drug MartCustomer Service at Shoppers Drug Mart
Mulualem TsegaMulualem Tsega
Customer Service Cashier at Shoppers Drug MartCustomer Service Cashier at Shoppers Drug Mart
Adil AhmadAdil Ahmad
Warehouse Associate at AmazonWarehouse Associate at Amazon