Shereen Knechtel
Breslau,ON
Summary
I am a Compassionate Social Service Worker with a strong dedication to supporting women in abuse shelters and advocating for survivors of domestic violence. Passionate about creating safe, empowering environments where women can heal, rebuild their lives, and access essential resources. Committed to promoting social justice and systemic change to improve the lives of vulnerable women and their families.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server Manager/ Bartender
Golfs Steak House and Seafood
11.2017 - Current
- Educated customers on proper handling and preparation techniques for various meat and seafood items, leading to increased sales.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Front Line Worker
Domestic Abuse Services Oxford
09.2023 - 04.2024
- Assisted in case management for Service Users
- Held crisis calls and documentation on WISH for individuals contacting DASO for information or in crisis
- Assisted in organizing activities and information for a psychoeducational group program called the "believe in me" program
- Completed intake forms, safety planning and departure forms for service users while working along side with women
Server/Head Bartender
Manitoulin Golf
06.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Diploma - Social Service Worker Program
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04-2024
Skills
- knowledgeable on Wish
- Effective communication
- Ability to stay calm in crisis situations
- Problem solving
- Using strength based approach with individuals
- Empathetic towards individuals
Certification
- First Aid Certification
Timeline
Front Line Worker
Domestic Abuse Services Oxford
09.2023 - 04.2024
Server/Head Bartender
Manitoulin Golf
06.2023 - 09.2023
Server Manager/ Bartender
Golfs Steak House and Seafood
11.2017 - Current
- First Aid Certification
Diploma - Social Service Worker Program
Conestoga College Institute of Technology And Advanced Learning
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