Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Work Preference
Professional interests
Software
Company profiles
Languages
Personal Information & Language Competencies
Interests
Extra curricular Activities
Websites
Training
Certification
VOLUNTEERING
Affiliations
Timeline
ProjectManager
Sher Singh

Sher Singh

Brampton,ON

Summary

Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

13
13
years of professional experience

Work History

General Manager

NEXA Fairdeal Premium Wheels Pvt. Ltd
Akshardam
07.2022 - 09.2023
  • Senior most person and overall in charge of Showroom - Business / Profit Centre Head - Responsible for sales target achievement & customer experience
  • Conducting weekly evaluations
  • Tracking performance of sales manpower and handholding on improvement areas
  • MIS monitoring & trend analysis
  • Responsible for tracking & achieving all MSIL incentive schemes & NEXA scorecard
  • Effectively collaborate with team to ensure complete understanding of current engagement and deliverable requirements
  • Ensuring that 100% enquiries from all sources are captured distributed to teams and is followed up
  • Ensuring that 100% customer queries are responded
  • Capturing of customer complaints, response within 1 hour and resolution within 24 hours through RMs
  • DATA Analyzing.

Showroom Manger

TR SAWHNEY Automobiles Pvt ltd. NEXA
01.2019 - 06.2022
  • Assisting the GM in day to day operation
  • Recruitment, training, grooming, mentoring & development of sales team
  • All new joiners are part of TDM’s team for first two months
  • Responsible for tracking & achieving all MSIL incentive schemes & NEXA scorecard
  • Conducting weekly evaluations
  • MIS monitoring & trend analysis.

Showroom Manager

NEXA Lovely Autos
Jalandhar, , Punjab
08.2015 - 12.2018
  • Senior most person and overall in charge of Showroom - Business / Profit Centre Head - Responsible for sales target achievement & customer experience
  • Conducting weekly evaluations
  • Tracking performance of sales manpower and handholding on improvement areas
  • MIS monitoring & trend analysis
  • Responsible for tracking & achieving all MSIL incentive schemes & NEXA scorecard
  • Effectively collaborate with team to ensure complete understanding of current engagement and deliverable requirements.

Finance Manager

PADAM MOTORS PVT LTD
Panchkul, Haryana
07.2014 - 08.2015
  • 1 Year of experience of SALES MANAGER in PADAM MOTORS PVT LTD, Panchkula.

ASST. MANAGER FINANCE

HARMONY HONDA
Panchkula, Panchkula
03.2013 - 06.2014
  • 2 year and 5 months experience of ASST
  • MANAGER FINANCE in HARMONY HONDA, Panchkula.

Marketing Manager

SMC GLOBAL SECURITIES LTD
Sitapur, UP
08.2010 - 02.2013
  • 2.8 year of experience of Marketing Manager in SMC GLOBAL SECURITIES LTD.

Education

M.B.A - finance and international business with rural marketing

Sacred Heart Institute of Management and Technology
Sitapur, UP

Bachelor of commerce -

GDC Sitapur, Kanpur University
Sitapur

Intermediate -

D.M.A
Rampur

High school -

Kendriya Vidhyalya
Udhampur, J&K

Skills

  • Excellent communication skills in English- both written and oral
  • Self-motivated and target oriented
  • Ability to work alone as well as in team
  • Ability to work under pressure
  • Proficient in MS Excel, Ms word, Tally & MS Power Point
  • Able to work on MARUTISUZUKI DMS PORTAL
  • Problem solver related to customer queries and complaints
  • Working knowledge in MS-Office, Reports and Macros

Accomplishments

  • Achieved ALPHA Band in FY 2017-18
  • NO. 3 in CIAZ Retail Pan India in FY 2017-18
  • No. 1 in retail in Q1 2018-19 in N2 & N4
  • Achieved KING OF PUNJAB Trophy in FY 2017-18
  • Attained 3 days Training at IMT Ghaziabad for Management Effectiveness
  • Attained Level 1 SM training at RO Chandigarh
  • Attained Level 2 SM training at MDI Gurgaon
  • Exposed to different cultures through extensive traveling in different parts of India
  • Captained the College team in cricket and Volleyball at the state level matches in KHETADI (raj)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Work Preference

Work Type

Full Time

Location Preference

HybridOn-Site

Important To Me

Work-life balanceCareer advancementPersonal development programsCompany Culture

Professional interests

  • Ability/potentiality mapping
  • Performance planning and appraisal
  • Relationship building and networking
  • IB related researches

Software

Ms office

MS EXCEL

Power Point

Company profiles

  • Fairdeal Premium Wheels Pvt. Ltd, Fair Deal Premium Wheels Private Limited is a Private incorporated on 04 March 2005. It is involved in Sale of motor vehicles [Includes wholesale and retail sale of new and used passenger motor vehicles and lorries, trailers and semi trailers, 07/2022 - 09/2023, General Manger, Senior most person and overall in charge of Showroom - Business / Profit Centre Head - Responsible for sales target achievement & customer experience, Conducting weekly evaluations, Tracking performance of sales manpower and handholding on improvement areas, MIS monitoring & trend analysis, Responsible for tracking & achieving all MSIL incentive schemes & NEXA scorecard, Effectively collaborate with team to ensure complete understanding of current engagement and deliverable requirements, Ensuring that 100% enquiries from all sources are captured distributed to teams and is followed up, Ensuring that 100% customer queries are responded, Capturing of customer complaints, response within 1 hour and resolution within 24 hours through RMs, DATA Analyzing
  • T R Sawhney Automobiles Pvt. Ltd, TRS automobiles is a leading name when it comes to automobiles industry. Along with winning multiple accolades, We are catering to the automotive needs of a huge base of customers and providing the best of the services.TRS Automobiles has extended its wings with fourteen outlets, including Nexa, Arena, True Value, Driving School, and a service centre spread across Delhi NCR, 01/2018 - 07/2022, Showroom Manger, Assisting the GM in day to day operation, Recruitment, training, grooming, mentoring & development of sales team, All new joiners are part of TDM’s team for first two months, Responsible for tracking & achieving all MSIL incentive schemes & NEXA scorecard, Conducting weekly evaluations, MIS monitoring & trend analysis
  • NEXA Lovely Autos, Lovely Group - an esteemed and well-respected name in corporate domains of India, has a legacy of enchanting its customers with products and services par excellence since 1961. Lovely Group operates in 4 different verticals i.e. Education, Food, Automobiles and Retails, 09/2015 - 12/2018, Showroom Manager (GM), Senior most person and overall in charge of Showroom - Business / Profit Centre Head - Responsible for sales target achievement & customer experience, Conducting weekly evaluations, Tracking performance of sales manpower and handholding on improvement areas, MIS monitoring & trend analysis, Responsible for tracking & achieving all MSIL incentive schemes & NEXA scorecard, Effectively collaborate with team to ensure complete understanding of current engagement and deliverable requirements
  • PADAM MOTORS RENAULT, It is a leading dealership of REANULT in a PUNJAB, HIMMACHAL and HARYANA, Sales Manager, Providing finance facility to the customer at the dealership, Login file from the dealership in NRFSI P LTD, Supporting the sales team, Deals with customer and bank staff, Organizing demos, Leading team of Sales executive
  • HARMONY HONDA (JOSHI AUTOLINKS PVT LTD), Harmony Honda is a one of the best dealerships of Honda cars India ltd, offers all cars of Honda brand. They have two dealerships in Chandigarh. Honda is a biggest brand in the auto sector. They have their own engines in their vehicles. It’s basically a Japanese company, Finance Manager, Studying competitors' products and services, Supporting and managing a marketing team, Deals with customer regarding their financial need, Providing best deal to the customer of different banks and NBFC, Collecting their docs, Approving their loans, Organizing demos, Studying market trends and banks rates
  • SMC GLOBAL SECURITIES, SMC Global Securities Ltd., one of renowned online stockbrokers, offers you online stock market or online investment portal for all your financial needs. In online stock market, you can do online trading in Equities, Derivatives, Currency Futures & Commodities, apply online for IPOs and invest online in Mutual Funds. At SMC, client services always come first & thus, we always endeavour to offer you latest online products, with state-of-the art technology, to serve you better. Rest assured, we, at SMC, would help you realize your dream of financial freedom backed by our sound in-house research & excellent advisory capabilities, Marketing Manager, Monitoring and analysing market trends, Studying competitors' products and services, Exploring ways of improving existing products and services, and increasing profitability, Identifying target markets and developing strategies to communicate with them, Preparing and managing marketing plans and budgets, Managing the production of promotional material, Liaising with other internal departments such as sales and distribution, Producing reports to monitor results, Presenting findings and suggestions to company directors or other senior managers, Travelling to trade shows, conferences and sales meetings, Supporting and managing a marketing team

Languages

Punjabi
Native language
Hindi
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2

Personal Information & Language Competencies

· English: speaking, reading, writing

· Hindi: speaking, reading, writing

. Punjabi: native language

Interests

Visiting

Extra curricular Activities

Debates and cultural activities Playing Cricket and volleyball

Training

IB, MARKFED LTD. CHANDIGARH, Two months

Certification

Certified General Mnager MSIL 2023

  • Certified Trainer Training - MSIL 2017
  • Certified Showroom Manger, MSIL - 2018

VOLUNTEERING

Indian Red Cross Society India

Non-Profit Organization

· Worked as a volunteer to organize blood donation drives, collecting over 3000+ units.

· Contributed to community health by donating blood on seven occasions.

Affiliations

Affilated for Grand Master MSIL 2018

Timeline

General Manager

NEXA Fairdeal Premium Wheels Pvt. Ltd
07.2022 - 09.2023

Showroom Manger

TR SAWHNEY Automobiles Pvt ltd. NEXA
01.2019 - 06.2022

Showroom Manager

NEXA Lovely Autos
08.2015 - 12.2018

Finance Manager

PADAM MOTORS PVT LTD
07.2014 - 08.2015

ASST. MANAGER FINANCE

HARMONY HONDA
03.2013 - 06.2014

Marketing Manager

SMC GLOBAL SECURITIES LTD
08.2010 - 02.2013

M.B.A - finance and international business with rural marketing

Sacred Heart Institute of Management and Technology

Bachelor of commerce -

GDC Sitapur, Kanpur University

Intermediate -

D.M.A

High school -

Kendriya Vidhyalya
Sher Singh