Shelby Nadler
Huntington Beach
Summary
Psychology graduate (B.A., May 2024) from California State University, Long Beach with nearly three years of experience as an Assistant Manager in a small business environment. Developed strengths in leadership, conflict resolution, delegated tasks efficiently, and maintained high levels of customer satisfaction. Dedicated to applying research-based psychological principles to workplace performance, employee motivation, and organizational development through graduate study in Industrial-Organizational Psychology.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Jan's Health Bar
Costa Mesa, CA
10.2023 - Current
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored new staff on health bar procedures and customer engagement techniques.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Developed and maintained scheduled positions to ensure adequate staffing during peak hours.
Food Runner
BJ's Restaurant & Brewhouse
Huntington Beach, CA
08.2021 - 08.2022
- Coordinated timely delivery of food and beverages to ensure guest satisfaction.
- Maintained cleanliness and organization of service areas for efficient operations.
- Assisted servers in managing guest requests and resolving issues promptly.
- Collaborated with kitchen staff to communicate orders accurately and efficiently.
Crew Member
Tropical Smoothie Cafe
Huntington Beach, CA
05.2019 - 04.2021
- Delivered exceptional customer service, ensuring positive experiences and repeat business.
- Prepared and blended smoothies efficiently while adhering to health and safety standards.
- Maintained cleanliness of preparation areas, enhancing overall operational efficiency.
- Trained new crew members on menu items and company procedures, fostering team cohesion.
Education
Bachelor of Science - Psychology
California State University, Long Beach
Long Beach, CA05-2024
Associate of Arts - Psychology
Golden West College
Huntington Beach, CA05-2022
Skills
- Customer service
- Problem solving
- Team leadership
- Decision-making
- Staff training and development
- Task delegation
Timeline
Assistant Manager
Jan's Health Bar
10.2023 - Current
Food Runner
BJ's Restaurant & Brewhouse
08.2021 - 08.2022
Crew Member
Tropical Smoothie Cafe
05.2019 - 04.2021
Bachelor of Science - Psychology
California State University, Long Beach
Associate of Arts - Psychology
Golden West College