Shelby Lee
Calgary,AB
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Cycle Works Calgary
03.2020 - Current
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
- Operating cash registers, managing financial transactions, and balancing drawers
- Achieving established goals
- Directing customers to merchandise within the store.
Community support worker
Calgary Alternative support services
11.2022 - 10.2023
- Support individual in community outings, volunteering, appointments, errands
- Assist individual with budgeting
- Support individual to stay active and in touch with friends in the community
- Create activity plans and monthly summaries in order to support the individual.
Personal Support Worker
Private Family
01.2022 - 10.2023
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
- Assist in planning, shopping and preparing nutritious meals
- Transport individual to locations outside the home, such as community outings, programs and appointments, using a motor vehicle
- Provide individual with communication assistance, typing their correspondence or obtaining information for them.
Education
Certified Healthcare Aide - Clinical -
Bow Valley College
Skills
- Excellent communication skills
- Exceptional problem-solving skills
- Outstanding patience
- Keen observational skills
- Customer Service
- Reliable and punctual
- Outgoing Personality
Certification
- Emergency First Aid, CPR C & AED
- Crisis Prevention (CPI)
- Medication Administration
- Abuse awareness
- Health and safety
- Trauma informed care
- Harm reduction
- Challenging Behaviors
References
Excellent references available upon request
Timeline
Community support worker
Calgary Alternative support services
11.2022 - 10.2023
Personal Support Worker
Private Family
01.2022 - 10.2023
Sales Associate
Cycle Works Calgary
03.2020 - Current
Certified Healthcare Aide - Clinical -
Bow Valley College
- Emergency First Aid, CPR C & AED
- Crisis Prevention (CPI)
- Medication Administration
- Abuse awareness
- Health and safety
- Trauma informed care
- Harm reduction
- Challenging Behaviors
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