Summary
Overview
Work History
Education
Skills
CPR Level C & AED
Timeline
Generic

Shelby Daynes

Summary

Positive, adaptable, and driven to succeed in dynamic, fast-paced retail environments. Possesses comprehensive knowledge of retail operations and expertise in inventory management and staff training. Committed to driving store performance and fostering customer satisfaction.

Overview

4
4
years of professional experience

Work History

Aquatics Instructor

Peterborough Sport & Wellness Centre
05.2025 - Current
  • Educated clients on the benefits of water-based exercise, leading to increased class enrollment and retention rates.
  • Demonstrated exceptional adaptability by modifying exercises for individuals with physical limitations or injuries.
  • Implemented new and creative exercise routines to keep participants motivated.
  • Elevated class enjoyment by incorporating music selections that catered to various preferences and age groups.

Fitness Center Monitor

Peterborough Sport & Wellness Centre
07.2024 - Current
  • Facilitated smooth transitions between group classes by setting up necessary equipment promptly while maintaining a clean environment.
  • Provided orientation sessions for new members, familiarizing them with the facility layout, available resources, and gym etiquette.
  • Offered support and encouragement to members struggling with motivation or facing challenges in their workouts, fostering a supportive community atmosphere.
  • Instructed members on proper techniques for exercise and equipment.
  • Enforced rules and held customers accountable for not following gym regulations.

Key Holder Supervisor

Danier Leather
10.2021 - 04.2024
  • Completed store opening and closing procedures.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting a friendly and knowledgeable attitude.
  • Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
  • Increased retail sales by utilizing strong product knowledge and effective upselling techniques.

Sales Associate

Old Navy
09.2022 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges..
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Education

Diploma - Fitness And Health Promotion

Fleming College
Peterborough, ON
06-2025

High School Diploma -

Thomas A. Stewart Secondary School
Peterborough, ON
06-2021

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Excellent communication
  • Friendly, positive attitude

CPR Level C & AED

Canadian Red Cross

Timeline

Aquatics Instructor

Peterborough Sport & Wellness Centre
05.2025 - Current

Fitness Center Monitor

Peterborough Sport & Wellness Centre
07.2024 - Current

Sales Associate

Old Navy
09.2022 - 07.2023

Key Holder Supervisor

Danier Leather
10.2021 - 04.2024

Diploma - Fitness And Health Promotion

Fleming College

High School Diploma -

Thomas A. Stewart Secondary School

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Shelby Daynes