Shelby Beamish
Brampton
Summary
Dynamic and dedicated professional with extensive experience in customer service at The Grainery bakery & Deli, as well as Michaels Craft Store. Proven ability in cash handling and issue resolution, consistently enhancing customer satisfaction and relations. Recognized for training new staff and fostering loyalty through exceptional service and effective communication. Committed to maintaining high standards and operational excellence.
Overview
3
3
years of professional experience
Work History
Cashier and Deli Clerk
The Grainery Bakery & Deli
06.2025 - Current
- Processed customer transactions efficiently and accurately, ensuring high levels of satisfaction.
- Managed cash register operations, including handling cash, credit, and refunds.
- Assisted in training new cashiers on policies and procedures for optimal performance.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Monitored and reported discrepancies in cash drawer to ensure accountability and accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Retail Team Member
Michaels Craft Store
06.2023 - 07.2025
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained organized merchandise displays, ensuring compliance with store standards and promotions.
- Operated point-of-sale systems efficiently, processing transactions accurately and handling cash management.
- Collaborated with team members to restock inventory and maintain optimal stock levels on the sales floor.
- Trained new staff on operational procedures and customer service standards to improve overall team performance.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty among shoppers.
- Monitored inventory levels regularly, identifying discrepancies and coordinating with management for timely replenishment.
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
Registration Officer
Elections Canada
04.2025 - 04.2025
- Processed voter registration applications efficiently, ensuring compliance with regulations and accuracy of data.
- Facilitated outreach initiatives to educate the public about registration procedures and voting rights.
- Collaborated with team members to streamline registration workflows, enhancing operational efficiency.
- Conducted quality assurance checks on registered voter data, reducing errors and improving record integrity.
- Resolved voter inquiries professionally, providing clear guidance on registration status and requirements.
Education
High School Diploma -
Cardinal Leger S.S.
Brampton06-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Reliability and punctuality
- Written and verbal communication
- Order taking
- Product knowledge
- Issue resolution
Languages
English
Native or Bilingual
Timeline
Cashier and Deli Clerk
The Grainery Bakery & Deli
06.2025 - Current
Registration Officer
Elections Canada
04.2025 - 04.2025
Retail Team Member
Michaels Craft Store
06.2023 - 07.2025
High School Diploma -
Cardinal Leger S.S.