Leigh Martin
Penetanguishene
Summary
Dedicated professional with a strong work ethic and expertise in customer service and food preparation. Committed to maintaining cleanliness and adhering to safety standards, ensuring exceptional experiences for all customers.
Overview
20
20
years of professional experience
Work History
Deli Clerk, Bakery Clerk, Cashier
Foodland Grocery Store
02.2025 - Current
- Assisted customers with deli product selection and provided knowledgeable recommendations.
- Operated slicing and packaging equipment to prepare meats and cheeses efficiently.
- Maintained cleanliness and organization of deli counter, adhering to safety standards.
- Processed customer orders promptly, ensuring accuracy and efficiency in service delivery.
- Greeted customers at counter to fulfill requests and answer questions.
Server
The Tea Lounge
01.2019 - 07.2022
- Greeted and seated customers upon arrival and informed them of necessary menu information.
- Prepared and served orders and performed tea ceremonies.
- Delivered exceptional customer service in high-volume environment, enhancing guest satisfaction.
- Managed order accuracy and timely delivery, ensuring efficient table turnover rates.
- Trained new staff on menu knowledge and service protocols, fostering team cohesion.
- Maintained cleanliness and organization of dining area, adhering to health standards.
Front of House Manager
The Local Landing Eatery/ Field of Greens Market
05.2015 - 10.2018
- Oversaw daily operations, ensuring efficient service and guest satisfaction.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented process improvements to enhance workflow and service speed.
- Managed inventory control, optimizing stock levels for peak performance.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
Barista
Starbucks, Barista
11.2013 - 05.2015
- Prepared and served high-quality beverages while adhering to strict food safety standards.
- Trained new baristas on beverage preparation techniques and customer service excellence.
- Ensured accurate cash handling and transaction processing during peak hours.
- Maintained cleanliness of workstations and equipment to meet health regulations.
Pharmacy Assistant
Shoppers Drug Mart
06.2012 - 10.2013
- Assisted pharmacists in preparing and dispensing medications according to prescriptions.
- Maintained accurate patient records and medication inventories using pharmacy management software.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Educated patients on proper medication usage, side effects, and storage requirements.
Pharmacy Assistant
White Cross Dispensary
01.2006 - 02.2012
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
- Assisted pharmacy staff with preparing medications and filling orders.
- Counted and labeled prescriptions with correct item and quantity.
Education
Bachelor of Arts - Psychology
Carleton University
Ottawa, Ontario01-2014
Law Clerk
Algonquin College
Ottawa, Ontario01-2007
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Food preparation
- Safe food handling practices
Languages
English
Timeline
Deli Clerk, Bakery Clerk, Cashier
Foodland Grocery Store
02.2025 - Current
Server
The Tea Lounge
01.2019 - 07.2022
Front of House Manager
The Local Landing Eatery/ Field of Greens Market
05.2015 - 10.2018
Barista
Starbucks, Barista
11.2013 - 05.2015
Pharmacy Assistant
Shoppers Drug Mart
06.2012 - 10.2013
Pharmacy Assistant
White Cross Dispensary
01.2006 - 02.2012
Bachelor of Arts - Psychology
Carleton University
Law Clerk
Algonquin College