Sheila Ramos
Shediac,NB
Summary
Experienced and professional individual with a strong focus on punctuality. Adept at following menus and recipes to consistently deliver high-quality food. Skilled in efficiently setting up and cleaning equipment for daily food preparation, as well as managing supplies to ensure smooth kitchen operations. Recognized for exceptional multitasking abilities and commitment to supporting the success of the team. Dedicated Housekeeping Room Attendant with a passion for providing outstanding customer service. Proficient in tasks such as folding and counting linens, training new hires, and conducting daily room inspections with meticulous attention to detail. Possesses a comprehensive understanding of hotel policies and standards, consistently meeting and exceeding expectations. Hardworking nature combined with enthusiasm for helping others makes me an ideal candidate for any hospitality role. Organizing seating arrangements for individuals or parties to maximize guest satisfaction is a skill I excel in. Thrives in fast-paced environments, effectively handling demanding workloads.
Overview
3
3
years of professional experience
Work History
Line Cook
Hôtel Shediac
05.2023 - 07.2024
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Communicated effectively with other staff members regarding orders and menu changes.
- Ensured that all dishes were prepared according to recipe specifications.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Restaurant Hostess
Hôtel Shediac
08.2021 - 04.2024
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Informed kitchen staff of any special orders or dietary restrictions.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Ensured that food was served promptly after being prepared by the kitchen staff.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Housekeeping Room Attendant
Hôtel Shediac
06.2021 - 08.2021
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Replenished room amenities according to established guidelines.
- Followed safety procedures when using chemical cleaners and power equipment.
- Inspected all assigned rooms upon completion of cleaning duties.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Organized storage areas for efficient access to materials and supplies.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
Education
High School Diploma -
Moncton High School
06-2023
Skills
- Food Safety
- Server Communication
- Prep work
- Workload Management
- Kitchen Operations
- Food presentation
- Active Learning
- Sales and Marketing
- Sanitization procedures
- Cleaning techniques
- Time Management
Languages
English
Professional Working
Timeline
Line Cook
Hôtel Shediac
05.2023 - 07.2024
Restaurant Hostess
Hôtel Shediac
08.2021 - 04.2024
Housekeeping Room Attendant
Hôtel Shediac
06.2021 - 08.2021
High School Diploma -
Moncton High School
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