Sheila Chin
Edmonton,AB
Summary
Driven professional with a proven track record at Tutti Frutti Breakfast and Lunch, enhancing customer satisfaction and streamlining operations. Expert in money handling and fostering team motivation, I excel in creating positive environments and boosting efficiency. Skilled in customer relations and product knowledge, my approach significantly improves service delivery and operational success.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Tutti fruit to breakfast and lunch
Edmonton
03.2020 - 08.2024
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
Hairstylist
Chatters inc
Edmonton, Alberta
01.2018 - 10.2020
- Greeted customers, answered phones and booked appointments.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
Hairstylist
Great clips
Edmonton, Alberta
02.2017 - 10.2018
- Provided costumers with their desired wants and need
- Customer service
- Build relationship
Zara
Sales associates
Edmonton, Alberta
04.2013 - 10.2017
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Server
Earls
Edmonton, Alberta
02.2008 - 09.2010
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Education
Associate of Arts - Hairdressing
Marvel College
Edmonton, Alberta01-2012
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Timeline
Assistant Manager
Tutti fruit to breakfast and lunch
03.2020 - 08.2024
Hairstylist
Chatters inc
01.2018 - 10.2020
Hairstylist
Great clips
02.2017 - 10.2018
Zara
Sales associates
04.2013 - 10.2017
Server
Earls
02.2008 - 09.2010
Associate of Arts - Hairdressing
Marvel College