Sheetal Kush
Courtenay,BC
Summary
Energetic Early childhood assistant who has an amazing ability to keep up with children of any age. Adapt with developing activities for children, creating a strong rapport with children and parents and keeping a play area clean and safe.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Retail Sales Supervisor
The shoe company
Courtenay, BC
10.2023 - 01.2024
- Supervised staff of 10 retail sales associates and provided guidance on customer service, product knowledge and cash handling procedures.
- Developed strategies to increase store profitability by analyzing monthly sales reports and identifying areas for improvement.
- Trained new employees on store operations, customer service protocols, merchandise displays and use of point-of-sale systems.
- Assisted customers in selecting products that met their needs while adhering to company policy regarding pricing, promotions, returns and exchanges.
- Collaborated with management team to create promotional campaigns that increased overall sales volume.
Food Service Supervisor
Tim Hortons
Courtenay, BC
07.2019 - 08.2023
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Ordered necessary supplies from approved vendors to maintain adequate stock levels.
- Provided direction to staff on proper preparation techniques for menu items.
- Reviewed customer feedback forms to identify areas needing improvement in quality or customer service.
- Managed financial aspects such as tracking expenses, calculating costs per meal served.
- Assisted in recruiting, interviewing, hiring, onboarding new employees when needed.
Education
Early childhood education assistant
Coastal College of BC
Surrey, BC01-2024
Associate of Arts - Arts
North Island College
Courtenay, BC04-2021
Skills
- Good communication and listening skills
- Decision making skills
- Physical stamina
- Interpersonal skills
- Patience
- Active listening
- organized
Certification
First aid and CPR certificate.
Timeline
Retail Sales Supervisor
The shoe company
10.2023 - 01.2024
Food Service Supervisor
Tim Hortons
07.2019 - 08.2023
Early childhood education assistant
Coastal College of BC
Associate of Arts - Arts
North Island College
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