NAVNEET KAUR
Brampton,ON
Summary
Driven Customer Support Representative with over 3 years of experience. Problem solver promoting customer satisfaction by resolving concerns and answering questions. Friendly personality improves customer retention and team building.
Overview
2
2
years of professional experience
Work History
Retail Sales Supervisor
Shell
03.2021 - Current
- Assign sales workers to duties and prepare work schedules
- Authorize payments by cheque and return of merchandise
- Maintain specified inventory and order merchandise
- Hire and train or arrange for training new sales
- Serves customers and solve their issues
- Help customers in finding right product
- Up-sell products
- Prepare reports regarding sales volumes
- Supervise and co-ordinate sales staff and cashiers
Entrepreneur(Part-time)
Mattresses And Furniture
Mississauga, ON
05.2022 - Current
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Displayed past designs and purchases to new clients to assist with creative process.
- Communicated with clients to find and design layout best suited for client needs and location.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
Education
POST GRADUATE DIPLOMA - COMPUTER ENGINEERING
NORTHERN COLLEGE, TORONTO
2021
SCIENCE
PUNJABI UNIVERSITY
2018
Skills
- Java, Python, HTML
- IDE: NetBeans
- Networking: Cisco
- Operating System:
- Linux- Ubuntu, Unix
- Office Suite: Microsoft Word
- Visualization: PowerPoint, Excel
- Leadership
- Team Motivation
- Self Confidence
- Good Communication Skills
- Active Listener
Timeline
Entrepreneur(Part-time)
Mattresses And Furniture
05.2022 - Current
Retail Sales Supervisor
Shell
03.2021 - Current
POST GRADUATE DIPLOMA - COMPUTER ENGINEERING
NORTHERN COLLEGE, TORONTO
SCIENCE
PUNJABI UNIVERSITY
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