Sheetal Bora

Highly motivated and customer-oriented individual seeking a Customer Sales Associate position at a wireless kiosk. Bringing extensive experience in assisting customers with mobility plans, store offers, store credits, and student plans gained from working at my family's mobile shop back in India. Additionally, leveraging 2.8 years of experience as a Software Analyst in the IT industry. Summary of Qualifications: - Proven track record of providing exceptional customer service and building strong customer relationships. - In-depth knowledge of mobility plans, store offers, store credits, and student plans in the mobile industry. - Excellent communication skills, both verbal and written, with the ability to effectively explain complex information to customers. - Strong problem-solving abilities to address customer inquiries, resolve issues, and ensure customer satisfaction. - Detail-oriented and highly organized, capable of managing multiple tasks and prioritizing responsibilities effectively. - Proficient in using software applications and technology tools to streamline processes and enhance productivity.