Sheena Blaker
CALGARY
Summary
Detail-oriented medical office administrator with experience as an Ultrasound Technologist Assistant. Expertise in scheduling appointments, managing patient records, and coordinating billing processes. Prepared patients for pain management procedures and enhanced operational efficiency in healthcare environments.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Medical Office Administration
Sunridge Diagnostic Imaging
Calgary
02.2014 - 08.2024
- Coordinated patient scheduling, check-in, check-out.
- Processed patient billing payments, ensuring timely transactions and minimizing delays.
- Processed Blue Cross immigration billing.
- Processed WCB billing and payments.
- Provided compassionate support to patients during check-in and check-out process, addressing concerns and answering questions.
- Directed patients to exam rooms and addressed questions while preparing them for medical procedures.
- Restocked procedure rooms with necessary medications and supplies.
- Delivered prompt, polite, and professional in-person and telephone customer service while supporting administrative tasks like ordering supplies, managing inventory, and filing medical documents to enhance office workflow.
- Maintained strict compliance with HIPA regulations ensuring confidentiality of sensitive patient information.
- Assisted physicians with medical procedures.
Inside Local Sales /Furniture Mover/Packer Associate
Highland Moving & Storage
Calgary
11.2006 - 01.2013
- Household packer and mover.
- Interacted directly with customers to facilitate local moves in Calgary.
- Professional packing of household goods.
- Loading of household goods into transport vehicles.
- Working with operations/dispatchers to coordinate local household moves within the city of Calgary.
- Drafted and finalized moving contracts while processing customer payments.
- Coordinated removal of used packing materials post-job completion.
Education
Diploma -
CDI College
Calgary, AB 02.2013 - 12.2013
Forest Lawn High School
Calgary, AB Skills
- Patient scheduling
- Billing processing
- HIPAA compliance
- Patient support
- Data entry
- Stenographer - 100/wpm
- Medical records verification
- Medical office equipment
- Ultrasound technologist assistant
- Microsoft office proficient
- Medical office software
Certification
- First Aid and CPR/AED Level C
Timeline
Medical Office Administration
Sunridge Diagnostic Imaging
02.2014 - 08.2024
Diploma -
CDI College
02.2013 - 12.2013
Inside Local Sales /Furniture Mover/Packer Associate
Highland Moving & Storage
11.2006 - 01.2013
Forest Lawn High School