Chetan Verma
Toronto,ON
Summary
Dedicated and leading high-performance sales teams, developing effective sales strategies. Proficient in market analysis, customer relationship management, Skilled in managing guest, strong communication and leadership skills.
Overview
5
5
years of professional experience
Work History
Security Concierge
Elite Residential Concierge Inc.
Toronto, ON
11.2022 - 12.2023
- Greeted customers and answered their inquiries regarding services and amenities.
- Assisted with check-in and check-out procedures including confirming reservation details and providing directions to guest rooms.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
- Conducted regular inspections of lobby areas, stairs, parking's and mechanical rooms to ensure cleanliness and normal activity is maintained at all times.
- Developed strong relationships with residents and management in order to ensure smooth operations between departments.
Customer Service Cashier
TIM HORTONS
Toronto, ON
06.2022 - 10.2022
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Informed customers about product pricing and answered questions regarding products available in the store.
- Complied with all health and safety regulations while performing job and assisted co-workers with tasks as needed to ensure smooth operations of the store.
Sales Manager
Jagdambay Furnitures
, Punjab
01.2019 - 03.2022
- Developed and implemented sales strategies to increase market share and identified new markets for products or services.
- Managed daily operations of sales department, including supervision of staff members, trained and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
Education
Post-Baccaleurate Diploma - International Business Management
St Clair College
Toronto, ON08.2023
Skills
- Strong verbal and written Communication
- Certified Data entry operator
- Logistics Coordination
- Supervision and Leadership
- Training & Development
- Business Development
- Performance Improvement
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Security Concierge
Elite Residential Concierge Inc.
11.2022 - 12.2023
Customer Service Cashier
TIM HORTONS
06.2022 - 10.2022
Sales Manager
Jagdambay Furnitures
01.2019 - 03.2022
Post-Baccaleurate Diploma - International Business Management
St Clair College
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