Shealeen McIntyre
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
4
4
years of professional experience
Work History
Bar Server
Three Lions Pub
01.2022 - 02.2023
- Enhanced customer satisfaction by providing attentive and friendly service during busy hours.
- Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Assisted in inventory management, regularly restocking supplies and maintaining accurate records of stock levels.
Veterinarian Assistant
Nakusp Veterinarian Clinic
02.2020 - 01.2021
- Improved patient care by assisting veterinarians with examinations, surgeries, and dental procedures.
- Enhanced client satisfaction through timely responses to inquiries and maintaining clear communication with pet owners.
- Reduced wait times for appointments by efficiently scheduling patients and managing the appointment calendar.
- Increased clinic efficiency by maintaining clean examination rooms and preparing them for each appointment.
Golf Course Attendant
Fauquier & District Golf Club
04.2019 - 09.2021
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Assisted in the organization of successful golf tournaments by coordinating with event planners and setting up required equipment.
- Increased revenue by promoting membership packages and upselling additional services to visitors.
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
Market Researcher
Kootenay Adaptive Sports Association
05.2019 - 12.2019
- Increased client satisfaction by conducting comprehensive market research and delivering actionable insights.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Created customized marketing materials to increase product awareness.
- Identified appropriate marketing channels and target customers for campaigns.
Education
Social Service Community Support Worker
Excel Career College
Kelowna06.2024
High School Diploma -
Alberni District Secondary
Port Alberni, BCSkills
- Time Management
- Adaptability
- Professionalism
- Compassionate Communication
- Attention to detail
- Able to work alone and make quick decisions
- Teamwork
- Verbal communication
- Computer skills
- Meeting peoples needs
- Organized and efficient
- Interpersonal Skills
Timeline
Bar Server
Three Lions Pub
01.2022 - 02.2023
Veterinarian Assistant
Nakusp Veterinarian Clinic
02.2020 - 01.2021
Market Researcher
Kootenay Adaptive Sports Association
05.2019 - 12.2019
Golf Course Attendant
Fauquier & District Golf Club
04.2019 - 09.2021
Social Service Community Support Worker
Excel Career College
High School Diploma -
Alberni District Secondary
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