Alisha Ricketts
Summary
Motivated server with an enthusiastic approach to life and the service industry. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willing to assist others in order to ensure a productive and hospitable work environment.
Overview
7
7
years of professional experience
Work History
Bar Server
Alo Restaurant
02.2022 - 01.2024
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
- Maintained a clean and organized environment, ensuring compliance with health and safety regulations.
- Assisted in employee training initiatives, mentoring new hires on proper serving techniques and company policies.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Aloette
06.2023 - 08.2024
- Maximized table turnover rate by efficiently overseeing reservations and seating arrangements.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Managed multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment.
Hair Salon Manager
Salon Tocci
04.2017 - 02.2022
- Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Completed daily management tasks such as organizing inventory, scheduling appointments and processing money transactions.
- Utilized Square Appointments system to arrange shifts, oversee income and create a daily itinerary for stylists.
Education
High School Diploma -
Earl Haig Secondary School
North York, ON06.2019
Skills
- Menu Memorization
- POS System Operation
- Time Management
- Adaptability
- Attention to Detail
- Stress Management
- Communication and Customer Service
- Teamwork
- Safe Food Handling
Timeline
Server
Aloette
06.2023 - 08.2024
Bar Server
Alo Restaurant
02.2022 - 01.2024
Hair Salon Manager
Salon Tocci
04.2017 - 02.2022
High School Diploma -
Earl Haig Secondary School
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