Shazad Braich
Etobicoke
Summary
Motivated and adaptable graduate student at the University of Toronto with a strong background in administrative support, customer service, and risk advisory. Experienced in handling customer inquiries, maintaining organized workspaces, and working in fast-paced environments. Fluent in English, Tagalog, Punjabi, and Hindi, with excellent communication skills and a passion for providing positive client experiences.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Aryan Worldwide Travel & Tours
12.2021 - 06.2022
- - Built and maintained strong client relationships.
- - Coordinated appointments with clients and immigration officials.
- - Managed client inquiries via phone, email, and in-person meetings.
- - Organized immigration documents such as visa applications and passports.
- - Maintained accurate client records and case progress.
Risk Advisory Intern
Deloitte Philippines / Navarro Amper & Co.
09.2021 - 11.2021
- - Collaborated with team members to develop and implement risk mitigation strategies for clients.
- - Provided support to senior team members in client engagements, including participating in meetings and communicating with clients as needed.
Education
Master of Information - Knowledge Management and Information Management
University of Toronto
05.2025
BS - Accounting Information Systems
University of Santo Tomas, Alfredo M. Velayo College of Accountancy
01.2022
Skills
- Customer Service & Communication
- Time Management & Organization
- Cash Handling & POS Transactions
- MS Office & Records Management
- Team Collaboration & Leadership
- Fluent in English, Tagalog, Punjabi, Hindi
Timeline
Administrative Assistant
Aryan Worldwide Travel & Tours
12.2021 - 06.2022
Risk Advisory Intern
Deloitte Philippines / Navarro Amper & Co.
09.2021 - 11.2021
BS - Accounting Information Systems
University of Santo Tomas, Alfredo M. Velayo College of Accountancy
Master of Information - Knowledge Management and Information Management
University of Toronto
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