Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shayne JnJacques

ON

Summary

Highly motivated and detail-oriented entry-level Cyber security student with a strong Knowledge in Computer Hardware and Host-Based security Foundations, Help desk ,and Windows Administration security 1,2,3,. Proficient in setting up hardware, software, and networks to meet company specifications. Recognized for being a friendly and upbeat team player, dedicated to providing exceptional service and ensuring customer satisfaction. Possesses strong organizational skills and a passion for technology. Eager to secure an entry-level [Job Title] position to contribute to the team's success and help achieve company goals.

Overview

11
11
years of professional experience

Work History

Personal Support Worker

ParaMed Home Health Care
03.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.

Courier

DoorDash
06.2022 - Current
  • Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.

PSW

The Perley and Rideau Veterans' Health Centre
06.2021 - Current
  • Assist residents with activities of daily living
  • Assist residents with meals, personal hygiene, and supervising residents'
  • Recognize and report in client's conditions or behavior
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Completed regular check-ins and progress report for each client.

General Laborer

Revlite Technologies
01.2019 - 07.2020
  • Followed written instructions to construct various types of equipment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Led steel welding initiatives and completed sheet metal projects accurately.
  • Handled supply and equipment inventories and distribution for workers.

General labourer

Protectolite LTD
11.2018 - 12.2018
  • Worked in teams of two to assemble and install caravans
  • Waxed and sprayed molding using materials such as fiberglass, resin
  • Handled for shipping and receiving new merchandise

s Apprentice

Plumber, Effy's Plumbing Co
03.2016 - 02.2017
  • Assisted in over 25 boiler installation
  • Changed bathroom fixtures, unclogged drains and pipes
  • General maintenance and repairs of homes
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions
  • Excellent communication skills, both verbal and written
  • Proved successful working within tight deadlines and a fast-paced environment

Seasonal Stock Associate

Macy's Inc
07.2013 - 06.2016
  • Received incoming merchandise from storage area
  • Organized, folded and assisted customers with their purchases
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.

Education

No Degree - Cyber Security

Willis College
1200 St Laurent Blvd # 20, Ottawa, ON K1K 3B8
01-2025

Personal Support Worker Certificate - Health Care Support Worker

Willis College
1200 St. Laurent Blvd
05.2021

WHIMIS, Fall Prevention, Fire Safety. - Health Care

Willis College
1200 St. Laurent
05.2021

GED -

Beta Academy
1650 Bedford Ave, Brooklyn, NY 11225, USA
06.2013

Skills

  • Skills and Abilities:
  • Punctual, work well under pressure, compassionate and caring
  • Team leader, sound guidance and listening skills
  • Composed, respectful, and flexible for working hours
  • Proficient in Microsoft applications (PowerPoint, Word, Outlook, and Excel)
  • IT infrastructure support
  • Help desk support
  • Computer skills
  • Critical thinking
  • Data entry

Timeline

Personal Support Worker

ParaMed Home Health Care
03.2024 - Current

Courier

DoorDash
06.2022 - Current

PSW

The Perley and Rideau Veterans' Health Centre
06.2021 - Current

General Laborer

Revlite Technologies
01.2019 - 07.2020

General labourer

Protectolite LTD
11.2018 - 12.2018

s Apprentice

Plumber, Effy's Plumbing Co
03.2016 - 02.2017

Seasonal Stock Associate

Macy's Inc
07.2013 - 06.2016

No Degree - Cyber Security

Willis College

Personal Support Worker Certificate - Health Care Support Worker

Willis College

WHIMIS, Fall Prevention, Fire Safety. - Health Care

Willis College

GED -

Beta Academy
Shayne JnJacques