Shayne JnJacques
ON
Summary
Highly motivated and detail-oriented entry-level Cyber security student with a strong Knowledge in Computer Hardware and Host-Based security Foundations, Help desk ,and Windows Administration security 1,2,3,. Proficient in setting up hardware, software, and networks to meet company specifications. Recognized for being a friendly and upbeat team player, dedicated to providing exceptional service and ensuring customer satisfaction. Possesses strong organizational skills and a passion for technology. Eager to secure an entry-level [Job Title] position to contribute to the team's success and help achieve company goals.
Overview
11
11
years of professional experience
Work History
Personal Support Worker
ParaMed Home Health Care
1145 Hunt Club Rd
03.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Courier
DoorDash
Ottawa, ON
06.2022 - Current
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
PSW
The Perley and Rideau Veterans' Health Centre
1750 Russel Road, Ottawa
06.2021 - Current
- Assist residents with activities of daily living
- Assist residents with meals, personal hygiene, and supervising residents'
- Recognize and report in client's conditions or behavior
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed regular check-ins and progress report for each client.
General Laborer
Revlite Technologies
50 Ironside Crescent #1
01.2019 - 07.2020
- Followed written instructions to construct various types of equipment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Led steel welding initiatives and completed sheet metal projects accurately.
- Handled supply and equipment inventories and distribution for workers.
General labourer
Protectolite LTD
11.2018 - 12.2018
- Worked in teams of two to assemble and install caravans
- Waxed and sprayed molding using materials such as fiberglass, resin
- Handled for shipping and receiving new merchandise
s Apprentice
Plumber, Effy's Plumbing Co
03.2016 - 02.2017
- Assisted in over 25 boiler installation
- Changed bathroom fixtures, unclogged drains and pipes
- General maintenance and repairs of homes
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Demonstrated creativity and resourcefulness through the development of innovative solutions
- Excellent communication skills, both verbal and written
- Proved successful working within tight deadlines and a fast-paced environment
Seasonal Stock Associate
Macy's Inc
07.2013 - 06.2016
- Received incoming merchandise from storage area
- Organized, folded and assisted customers with their purchases
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
Education
No Degree - Cyber Security
Willis College
1200 St Laurent Blvd # 20, Ottawa, ON K1K 3B801-2025
Personal Support Worker Certificate - Health Care Support Worker
Willis College
1200 St. Laurent Blvd 05.2021
WHIMIS, Fall Prevention, Fire Safety. - Health Care
Willis College
1200 St. Laurent 05.2021
GED -
Beta Academy
1650 Bedford Ave, Brooklyn, NY 11225, USA06.2013
Skills
- Skills and Abilities:
- Punctual, work well under pressure, compassionate and caring
- Team leader, sound guidance and listening skills
- Composed, respectful, and flexible for working hours
- Proficient in Microsoft applications (PowerPoint, Word, Outlook, and Excel)
- IT infrastructure support
- Help desk support
- Computer skills
- Critical thinking
- Data entry
Timeline
Personal Support Worker
ParaMed Home Health Care
03.2024 - Current
Courier
DoorDash
06.2022 - Current
PSW
The Perley and Rideau Veterans' Health Centre
06.2021 - Current
General Laborer
Revlite Technologies
01.2019 - 07.2020
General labourer
Protectolite LTD
11.2018 - 12.2018
s Apprentice
Plumber, Effy's Plumbing Co
03.2016 - 02.2017
Seasonal Stock Associate
Macy's Inc
07.2013 - 06.2016
No Degree - Cyber Security
Willis College
Personal Support Worker Certificate - Health Care Support Worker
Willis College
WHIMIS, Fall Prevention, Fire Safety. - Health Care
Willis College
GED -
Beta Academy