Jessica Silveira
Summary
I'm a compassionate Personal Support Worker with a proven track record at ParaMed Home Health Care, skilled in clinical documentation and client relationship management. I provide enhanced client well-being through individualized care plans and emotional support, while ensuring safety and comfort. I believe in strong ethics and dedication to patient care and I drive exceptional outcomes in diverse healthcare settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Support Worker
ParaMed Home Health Care
06.2022 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored and documented client health status, reporting changes to healthcare team.
- Developed individualized care plans in collaboration with multidisciplinary teams.
- Provided emotional support and companionship to enhance client well-being.
- Educated clients and families on health management and wellness strategies.
- Enhanced patient comfort by providing compassionate and attentive personal care.
Cashier Supervisor
Shoppers Drug Mart
05.2019 - 09.2022
- Supervised daily cash register operations to ensure accurate transactions and efficient service delivery.
- Trained and mentored new cashiers on customer service protocols and operational procedures.
- Implemented inventory management practices to maintain stock levels and minimize discrepancies.
- Developed scheduling systems to optimize staff coverage during peak business hours.
Education
Bachelors of Science in Nursing - Nursing
Seneca College of Applied Arts And Technology
King, ON08-2026
Bachelor of Science - Health Sciences
University of Toronto
Toronto04-2023
Skills
- Client relationship management
- Clinical documentation
- Dementia care
- Emotional support
- Patient care
- Compassionate care
- Disability care
- Fall prevention
- ADL assistance
- Strong ethics
Certification
First Aid Certification
BLS Certification
WHMIS Certification
Timeline
Personal Support Worker
ParaMed Home Health Care
06.2022 - Current
Cashier Supervisor
Shoppers Drug Mart
05.2019 - 09.2022
Bachelors of Science in Nursing - Nursing
Seneca College of Applied Arts And Technology
Bachelor of Science - Health Sciences
University of Toronto
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<ul><li>I done my personal support worker placement in long term. There I maintained a good communication with my clients and my observation skills makes me unique in my job. I gain an experience in working with the old people, dementia patients, and palliative care patient.</li><li>It is really one the best time where I learned to correct my mistakes and, I updated my knowledge in many ways. I worked in a team where we get enough training from the experienced Senior Personal Support Workers.</li><li>Participated in team meetings to discuss patient status and plan for future care needs.</li><li>Encouraged client independence through teaching self-care activities such as eating, grooming and mobility exercises.</li><li>Personal support worker (student placement)</li></ul> at King nursing home LTD<ul><li>I done my personal support worker placement in long term. There I maintained a good communication with my clients and my observation skills makes me unique in my job. I gain an experience in working with the old people, dementia patients, and palliative care patient.</li><li>It is really one the best time where I learned to correct my mistakes and, I updated my knowledge in many ways. I worked in a team where we get enough training from the experienced Senior Personal Support Workers.</li><li>Participated in team meetings to discuss patient status and plan for future care needs.</li><li>Encouraged client independence through teaching self-care activities such as eating, grooming and mobility exercises.</li><li>Personal support worker (student placement)</li></ul> at King nursing home LTD
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