Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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SHAYANBANU VHORA

Sudbury,ON

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

McDonalds
05.2023 - Current
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.

Customer Service Representative

MR. SUB
Greater Sudbury, ON
09.2022 - Current
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Education

High School Diploma -

Cambrian College of Applied Arts And Technology
Greater Sudbury, ON
04-2024

GED -

SARDAR PATEL UNIVERSITY
ANAND
08-2020

Skills

  • Paperwork Processing
  • Product Knowledge
  • Complaint Resolution
  • Data Collection
  • Call Management
  • Data Entry
  • Customer Relations
  • Retail Marketing

Languages

English
Professional
Hindi
Professional

Certification

  • FOOD HANDLER

Timeline

Crew Member

McDonalds
05.2023 - Current

Customer Service Representative

MR. SUB
09.2022 - Current

High School Diploma -

Cambrian College of Applied Arts And Technology

GED -

SARDAR PATEL UNIVERSITY

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SHAYANBANU VHORA