Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHAY HILDERMAN

Burnaby,BC

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Liam Dolphin, Moxie's Richmond
Vancouver, BC
08.2023 - Current
  • Completing day-to-day reports of the restaurant.
  • Developed and maintained exceptional customer service.
  • Resolved customer complaints quickly and effectively, while maintaining a high level of professionalism.
  • Helped oversee the daily operations of the store, managing staff and inventory.
  • Tracked store inventories and replenished products according to demand.
  • Interviewed potential job candidates and made hiring recommendations to the general manager.

Dance Instructor, Choreographer and Office Administrator

Nicola Kozmyk Jones, Pure Motion Dance Company
01.2017 - 01.2023
  • Working in the office and answering phone calls, writing emails, and using computer programs.
  • Communicating with clients and other faculty in a respectful and reasonable manner..
  • Ensuring customers are happy with the services they are provided.
  • Time management in classes to get through all materials.
  • Teach basic foundational skills and behavior to children.
  • Winning multiple overall awards and Choreography awards at competitions.
  • Assessed students' dancing abilities to determine areas needing improvement.

Education

Teacher Training School (TTS) - Adapt -

01.2021

Acrobatic arts Certification -

High school diploma -

Central Memorial High School

Arts Diploma -

Central Memorial High Schools PVA (performance and visual arts) program

Skills

  • Operations Management
  • Recruiting and interviewing
  • Staff Training and Development
  • Cost Reduction
  • Product and service knowledge
  • Task Delegation

Timeline

Assistant Manager

Liam Dolphin, Moxie's Richmond
08.2023 - Current

Dance Instructor, Choreographer and Office Administrator

Nicola Kozmyk Jones, Pure Motion Dance Company
01.2017 - 01.2023

Teacher Training School (TTS) - Adapt -

Acrobatic arts Certification -

High school diploma -

Central Memorial High School

Arts Diploma -

Central Memorial High Schools PVA (performance and visual arts) program

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SHAY HILDERMAN