Shawn Warren

Toys R Us Canada

08.2004 - 04.2025

Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Provide direction and feedback to team members.
Develop and guide team members to achieve their potential.
Support others to respond effectively to change.
Manage customer service issues and requests effectively and efficiently.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Improved safety procedures to create safe working conditions for workers.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Controlled costs to keep business operating within budget and increase profits.
Maintained professional, organized, and safe environment for employees and patrons.