Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Shawn- Tomiwa Ogunjobi

Winnipeg,MB

Summary

Driven professional with a degree in Environmental Science, minor in geography, and a strong foundation in mathematics and scientific analysis. Experienced in tutoring and educational support, with a talent for breaking down complex concepts. Also brings hands-on experience in retail and production settings, with proven skills in teamwork, quality control, and efficient workflow management. Adaptable, reliable, and committed to achieving results in both academic and practical environments.

Overview

11
11
years of professional experience

Work History

After-school Math Tutor

Private Individual
01.2022 - 06.2025
  • Developed customized lesson plans to meet individual student needs and learning styles.
  • Facilitated one-on-one tutoring sessions to enhance students' mathematical understanding and problem-solving skills.
  • Utilized diverse teaching techniques to engage students and foster a positive learning environment.
  • Assessed student progress through regular quizzes and homework assignments, adjusting strategies as needed.
  • Collaborated with parents to discuss student performance and suggest resources for additional support.

Volunteer

Open House
02.2024 - 03.2025
  • Assisted in organizing community events to enhance local engagement and participation.
  • Collaborated with team members to develop outreach strategies for diverse populations.
  • Facilitated workshops, providing educational resources and support to participants.
  • Coordinated logistics for volunteer recruitment, ensuring effective communication and scheduling.
  • Maintained clean facilities to better serve program needs.
  • Enhanced local environment through regular neighborhood cleanups and beautification projects.
  • Offered tutoring services to students struggling academically, helping them improve their performance in school.

Customer Service Representative

Concentrix
01.2021 - 11.2023
  • Resolved customer inquiries efficiently through multiple communication channels.
  • Assisted in training new team members on company policies and procedures.
  • Maintained accurate records of customer interactions and transactions.
  • Collaborated with cross-functional teams to enhance service delivery processes.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike
  • Responded to customer requests for products, services, and company information
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients
  • Analyzed customer feedback to identify areas for improvement in service quality.

Produce Stocker

SPAR
03.2017 - 08.2019
  • Maintained fresh, appealing produce displays by rotating stock, checking for quality, and removing expired or damaged items.
  • Ensured shelves and coolers were fully stocked and neatly organized throughout shifts to meet customer demand.
  • Provided friendly customer service by answering questions, locating products, and offering produce handling tips.
  • Promoted a positive workplace culture by fostering open communication, collaboration, and mutual respect among team members.
  • Followed food safety and hygiene standards while handling fruits and vegetables to ensure a clean and safe shopping environment
  • Monitored inventory levels and reported discrepancies to management.


Sales Lead

ShopRite
02.2014 - 03.2017
  • Led sales team to achieve monthly targets through effective coaching and motivation.
  • Collaborated with marketing to align promotional efforts with sales objectives, boosting lead generation.
  • Opened inventory boxes and restocked shelves
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
  • Opened and closed the store at the proper times for reliable services
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets


Education

Bachelor of Science - Environmental Science

Universty of Manitoba
Winnipeg, MB
06-2025

Associate of Science - Enviornmental Science

International College of Manitoba
Winnipeg, MB
08-2021

High School Diploma -

GoldSprings High School
Nigeria
07-2017

Skills

  • Active listening
  • Data entry
  • Critical thinking
  • Adherence to safety protocols
  • Production scheduling
  • Production and processing
  • Quality control
  • Supply inventory control
  • Customer service
  • Relationship building
  • Conflict resolution

Languages

English
Full Professional
Yoruba
Full Professional

Accomplishments

    Dean's List 2022-2024

    I have been recognized on the Dean's List for high academic achievement for multiple years, consistently maintaining a high GPA while balancing my academic responsibilities and my work commitments. This accomplishment reflects my strong time management, discipline, and commitment to excellence in my studies.

Timeline

Volunteer

Open House
02.2024 - 03.2025

After-school Math Tutor

Private Individual
01.2022 - 06.2025

Customer Service Representative

Concentrix
01.2021 - 11.2023

Produce Stocker

SPAR
03.2017 - 08.2019

Sales Lead

ShopRite
02.2014 - 03.2017

Bachelor of Science - Environmental Science

Universty of Manitoba

Associate of Science - Enviornmental Science

International College of Manitoba

High School Diploma -

GoldSprings High School

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Shawn- Tomiwa Ogunjobi