Shawn KRAUS
Guelph
Summary
Professional with strong communication and negotiation skills, adept in building and maintaining client relationships. Proven ability to drive sales, meet targets, and adapt to changing market conditions. Strong team collaborator with focus on achieving results and delivering consistent performance.
Overview
18
18
years of professional experience
Work History
Inside Sales Representative
Reliance Metals-EMJ Division
11.2020 - 03.2025
- Increase Sales through customer and product knowledge
- Negotiating price, follow up, receive customer feed back
- Develop relationships, connecting personally and professionally to meet customer needs
- Communication, reply in a timely manner, updating the customer on price, delivery and market conditions
- Team player, goal setting, collaboration, problem solving, support and relationship building
Inside Sales Representative
Samuel & Son Bothwell Division
03.2011 - 06.2020
- To establish and maintain long-lasting relationship with customers by promoting quality, efficient customer service, offering excellent analytical skills, identifying opportunities
- Demonstrating the ability to achieve and surpass goals
- Continuous relationship building with new and existing clients, Prospect and generating new leads, via telephone/email for new business development, Track information for customers, i.e., order status, delivery, pricing etc
- Maintain customer trust by replying in a timely manner for all quotes, orders and inquiries
Online Sales Representative
Moxy Media
02.2007 - 05.2011
- Create and execute online sales campaigns
- Fill online customer orders and process payment
- Provide technical support and customer service
- Responsible for domain optimization
Education
General Arts and Science -
Fanshawe College
London, ON01.2002
Insight Selling -
Training -
01.2018
Aluminum Profiles Course -
Sapa/Hydro Distribution Academy
Reading, PA01.2017
Challenger Sales Course -
Training -
Toronto, Ont01.2015
Skills
- Cheerful and energetic
- Driven
- Teamwork and collaboration
- Tactical planning
- Competitive price analysis
- Product forecasting
- New business development
- Strategic and tactical planning
- Customer relationship management
- Increased sales
- MS Office
- WIN
- Citrix
- AS400
- Davox
Affiliations
- Guelph Give the Gift of Life Walk, 2006-2011, Recruit sponsorship, Event planning, Participation.
- Slamma Sports Charity Events, 1999-2003, Recruit sponsorship, Tournament planning, Participation.
- Royal City Mission, 2023-2025, Food Prep, Serve, Clean, Santa Clause for kids.
Summary
I am a compassionate person who lives each day to the fullest. I am looking for a positive work environment where I can learn and grow as an employee, co-worker and friend. With over 20 years of outstanding sale and customer service experience. I bring a positive outlook on life and work which makes for a good day professionally and personally.
Languages
English
Timeline
Inside Sales Representative
Reliance Metals-EMJ Division
11.2020 - 03.2025
Inside Sales Representative
Samuel & Son Bothwell Division
03.2011 - 06.2020
Online Sales Representative
Moxy Media
02.2007 - 05.2011
General Arts and Science -
Fanshawe College
Insight Selling -
Training -
Aluminum Profiles Course -
Sapa/Hydro Distribution Academy
Challenger Sales Course -
Training -
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